Hardware Operations Engineer – VA(Hybrid)

Wasabi Technologies; Boston (MA); Hybrid; USD 80,000 - 105,000; Full time

Job summary

Wasabi Technologies is seeking a Hardware Operations Engineer to support and maintain our growing fleet of nearly 9,000 servers. This hands-on, hybrid role focuses on keeping our 24x7x365 production environment running smoothly, troubleshooting hardware, and building automation.

You will collaborate with Hardware Operations, DevOps, and other teams, evaluate new hardware, run diagnostics, and improve reliability as Wasabi grows. Strong Linux and Python scripting skills are essential.

Qualifications

• 7+ years hands-on experience troubleshooting server, storage, or network hardware in a large-scale data center.
• Strong Linux knowledge and ability to write Python scripts for automation.
• Proven communication skills and ability to work across teams.
• Comfortable in fast-paced startup environments with shifting priorities.
• Team-first attitude and cross-team collaboration.

Responsibilities

• Monitor, troubleshoot, and resolve hardware issues in a live production data center.
• Write Python scripts to automate fixes, run diagnostics at scale, and speed up ticket resolution.
• Partner with cross-functional teams (DevOps, supply chain, vendors) to keep spares stocked and hardware operations running smoothly.
• Help build dashboards and reporting tools to track hardware health and team workflow.
• Be available for on-call/off-hours support and travel to data center sites.

Skills

Linux

Python scripting

Hardware troubleshooting

Communication

Team collaboration

Job description

At Wasabi, we’re a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable. We’re a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston.

Wasabi hot cloud storage is a new class and category of cloud storage, breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API requests. Cloud storage has never been so simple, so fast and so inexpensive. It’s all part of our vision to make cloud storage the next great global utility, just like electricity.

Role Description

Hardware Operations Engineer – VA(Hybrid).

Role Purpose

Wasabi is looking for a Hardware Operations Engineer to help support and maintain our growing global server fleet of nearly 9,000 servers. This is a hands-on role focused on keeping our 24x7x365 production environment running smoothly. You will troubleshoot and resolve hardware issues, review logs and alerts, help restore service when problems happen, and support the setup and testing of servers, storage, and network hardware. You will also help improve the way we manage hardware by building better processes and using automation where it makes sense.

You will work closely with the Hardware Operations, DevOps, and other technical teams to solve problems and support day-to-day operations. This role requires someone who can stay calm under pressure, communicate clearly, and work well with others across the company and with outside partners. You will also help evaluate new hardware, run diagnostics, support software deployments, and look for ways to improve reliability as Wasabi continues to grow.

• Principals only. No recruiters.

Responsibilities

• Monitor, troubleshoot, and resolve hardware issues (servers, storage, networking, cabling, power) in a live production data center.
• Write scripts (Python) to automate repetitive fixes, run diagnostics at scale, and speed up ticket resolution.
• Partner with cross-functional teams (DevOps, supply chain, vendors) to keep spares stocked and hardware operations running smoothly.
• Help build dashboards and reporting tools to track hardware health and team workflow.
• Be available for on-call/off-hours support and travel to data center sites.

Requirements

• Solid 7+ years of hands‑on experience troubleshooting server, storage, or network hardware in a large‑scale data center.
• Working knowledge of Linux and Python comfortable writing scripts to automate hardware tasks.
• Strong communication skills and ability to explain technical issues clearly to different audiences.
• Comfortable working in a fast‑paced, sometimes chaotic startup environment where priorities shift fast.
• A team‑first attitude this role is collaborative, not siloed, and works across multiple teams daily.

Compensation

Base Salary – $80,000 - 105,000

The base salary range reflects the full range for this position at Wasabi Technologies. At Wasabi, we believe in paying fairly and competitively, and individual compensation is determined based on factors such as job‑related experience, skills, location, and internal equity. Base pay is just one part of our total rewards approach. Depending on role eligibility, Wasabi team members may also receive additional compensation and benefits, including bonus or variable compensation, equity, and a comprehensive benefits package designed to support both professional growth and personal well‑being.

Wasabi Technologies is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.