Hardware IT Asset Management Contractor - Milwncty

IO Datasphere, Inc.; Milwaukee (WI); On-site; USD 55,000 - 96,000; Full time

Job summary

IO Datasphere, Inc. seeks a Hardware IT Asset Management contractor responsible for maintaining a complete, accurate inventory of physical technology assets.

You will perform field verification, tracking, and lifecycle processing to ensure assets across Wisconsin facilities are accurately reflected in ManageEngine ServiceDesk Plus (SDP) and the CMDB. You will collaborate with Service Operations, Business Analysts, Security, and Infrastructure teams to uphold disciplined asset stewardship for

Qualifications

• 5+ years IT Asset Management experience.
• 5+ years CMDB data accuracy and asset associations.
• 5+ years IT Asset Management process development and documentation.
• Experience with Service Desk reporting and data retention.

Responsibilities

• Hardware Discovery, Validation & Reconciliation.
• Field-Based Hardware Tracking & Placement Accuracy.
• Device Lifecycle & Hands-On Processing.
• CMDB Accuracy for Hardware Relationships.
• Department Engagement for Hardware Awareness.
• Procurement, Standards & Physical Compliance.
• Hardware Governance, Refresh & Replacement Insight.
• Secure Hardware Disposal & Physical Chain-of-Custody.
• ITIL-Aligned Hardware Process Improvement.

Skills

IT Asset Management

CMDB data accuracy

Asset lifecycle management

Hardware discovery

Field-based tracking

ITIL processes

Procurement standards

Tools

ManageEngine ServiceDesk Plus

Job description

NOTE: Must be a current Wisconsin resident. No relocation is allowed. Onsite position. Resource could be at multiple locations. We can accept H1b, H4, TN and other valid work visas for IT. However we cannot accept OPT or CPT visas at this time.

Description:

Our client seeks a Hardware IT Asset Management contractor. This is a hands-on operational role dedicated to our client and has a complete, accurate, and continuously validated inventory of all physical technology assets. This position focuses primarily on field verification, device tracking, hardware lifecycle processes, inventory processes and ensuring that what exists physically across County facilities is fully and precisely represented in ManageEngine ServiceDesk Plus (SDP) and the CMDB.

The contractor works closely with the Service Operations Manager and team, Business Analysts, Security team, and Infrastructure teams to maintain disciplined stewardship of desktops, laptops, tablets, printers, POS equipment, networking devices, specialized operational hardware, and other embedded digital systems. This hardware-centric position establishes the physical foundation for a mature, accurate, and automated IT Asset Management program.

Tasks:

• Hardware Discovery, Validation & Reconciliation
• Field-Based Hardware Tracking & Placement Accuracy
• Device Lifecycle & Hands-On Processing
• CMDB Accuracy for Hardware Relationships
• Department Engagement for Hardware Awareness
• Procurement, Standards & Physical Compliance
• Hardware Governance, Refresh & Replacement Insight
• Secure Hardware Disposal & Physical Chain-of-Custody
• ITIL-Aligned Hardware Process Improvement

Skills Required

• 5+ years IT Asset Management. Hardware Discovery, Validation & Reconciliation
• 5+ years CMDB data accuracy and Asset Associations
• 5+ years IT Asset Management Process development and documentation
• Service Desk Plus Reporting and retention of data