Hardware

All American Lumber; Sparta (WI); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Accident insurance

Long-term disability

Short-term disability

Store discounts

Pet insurance

Job summary

All American Lumber in Wisconsin is seeking a Hardware Team Member with general handyman or hardware store experience. This is a full-time position offering comprehensive benefits and a people-first team environment.

Responsibilities include providing excellent customer service, greeting customers, helping locate products, assisting with quick projects, answering questions, handling phones, and maintaining a clean checkout area. Prior hardware or retail exposure is preferred.

Qualifications

• Problem solver with strong attention to detail.
• Customer service oriented with a helpful attitude.
• Clear communication and responsiveness to customer needs.

Responsibilities

• Provide excellent customer service.
• Greet customers entering the store.
• Help customers locate products.
• Assist customers with quick projects and supplies.
• Answer customers’ questions and provide information on company policies.
• Answering phones as instructed and assist customers over the phone.
• Maintain clean and orderly checkout areas and perform general cleaning duties.
• Perform other duties and tasks as assigned.
• Reports to the Store Manager.

Skills

Problem solver

Detail oriented

Outstanding customer service skills

Excellent communication skills

Actively helps people

Education

High School diploma

Job description

Description

We are looking for an individual with general handyman or hardware store experience to become our hardware team member. This is a full-time position with comprehensive benefits choices including medical, dental, vision, accident, long and short-term disability, store discounts, pet insurance. We have an excellent team environment with a people first commitment.

Hours: Full-time during the week with rotating Saturdays every other week.

Objective of Position:

Hardware Team Members are responsible for a positive sales floor customer experience. This position will utilize our customer service guidelines during the entire sales process, from entering the store, providing product information and ensuring the customer leaves our store satisfied.

Essential Functions:

• Provide excellent customer service
• Greet customers entering the store
• Help customers find the location of products
• Help customers figure out quick projects and supplies needed to get them done
• Answer customers’ questions and provide information on company policies
• Answering phones as instructed and help customers over the phone as needed
• Maintain clean and orderly checkout areas and complete other general cleaning duties
• Perform other duties and tasks as assigned
• This position reports to the Store Manager

Requirements

Job Qualifications:

• Qualifications- prefer 1-2 years’ experience in hardware or handyman type background
• Education Qualifications- prefer High School diploma but no experience required
• Skills- Problem solver, detail-oriented, outstanding customer service skills, excellent communication skills, actively looks for ways to help people

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The team member is required to stand and use a computer workstation, walk, use hands and fingers, handle, or feel objects, tools or controls; reach with hands and arms, climb stairs; balance, bend, stoop, kneel, crouch or crawl, talk and hear. The team member may occasionally have to lift and/or move up to 100 pounds, frequently have to lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

This job generally operates in an inside store environment with occasionally working outside.