Hardware Clerk - Part-Time

Ridley's Family Markets, Inc.; Middleton (ID); On-site; USD 18,000 - 23,000; Full time

Job summary

Ridley's Family Markets, Inc. in Middleton, Idaho is seeking a Clerk to deliver outstanding guest service, process sales quickly, and support the store management team. The role includes greeting guests, operating the register, merchandising, and assisting with shipments.

The ideal candidate has retail experience and strong communication skills. The position requires flexibility to work evenings, weekends, and holidays, with the ability to stand for extended periods and lift up to 40 pounds as

Qualifications

• Knowledge of hardware products and willingness to learn.
• Sales and marketing experience with retail programs.
• Experience in a retail environment preferred.
• Knowledge of retail computer systems and MS Word/Excel.
• Commitment to service excellence and guest satisfaction.
• Strong teamwork, communication and organizational skills.
• Ability to multitask and attention to detail.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 40 pounds.

Responsibilities

• Provide outstanding guest service and process sales quickly and accurately.
• Manage register operations and assist in merchandising.
• Support store management and participate in daily huddles.
• Assist in training peers and welcoming guests.
• Maintain store cleanliness and orderly register area.
• Assist with new shipments and back stock organization.
• Address safety concerns and monitor for shoplifting.
• Help guests locate products and process special orders.
• Explain Ridley’s Advantage card benefits to guests.
• Perform other duties as assigned by management.

Skills

Guest service

Sales experience

Retail experience

MS Word

MS Excel

Retail systems

Communication

Organization

Multitasking

Flexible hours

Lift 40 lbs

Tools

MS Word

MS Excel

Retail computer systems

Job description

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity. The requirements listed below are representative of the knowledge, skill and/or ability required. Possible ‘Reasonable Accommodations’ will be researched to determine if any are available to enable individuals with disabilities to perform any essential job duties.

The primary responsibilities of the Clerk position is to maintain outstanding guest service, process sales quickly, accurately, and efficiently, register operations, generate sales, merchandise product, and support the store management team.

1. Ensure each guest receives outstanding service.
2. Greet guests as they enter the store, answer phone calls and maintain awareness of all promotions and advertisements.
3. Execute the daily operational, day-to-day goals and priorities assigned by store management.
4. Assist in the training and development of peers, tactfully and pleasantly deal with guests.
5. Uphold merchandising and store cleanliness standards, maintain orderly appearance of register area and supplies stocked. Actively participate in daily huddle meetings.
6. Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.
7. Responsive of safety issues. Conscious of shoplifting activity.
8. Aid guests in locating merchandising in store, on acehardware.com, as well as, processing special orders.
9. Solicit guests to open Ridley's advantage card accounts and explain the benefits. Answer guests’ questions and provide information on procedures and policies.
10. Perform other tasks as assigned by store management.

Requirements

POSITION REQUIREMENTS

1. Education/Training: Possess a vast product knowledge of hardware related products along with a willingness to learn.
2. Experience: Sales and marketing experience with retail programs, establishing relationships and working with guests.
3. Previous experience in a retail environment either in marketing, sales, or back office or in the contractor/construction fields is preferred.
4. Skills/Knowledge: Knowledge of retail computer systems, MS Word and Excel a plus.
5. A commitment to service excellence and guest satisfaction. Solid team player with excellent interpersonal skills.
6. Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multitask.
7. Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business.
8. Ability to stand for an extended period of time. Able to lift 40 pounds frequently to load and unload guest orders. Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary.