Hardside Sales

D; Caldwell (ID); On-site; USD 16,531 - 22,041; Part time

Job summary

D is seeking a retail associate to sell merchandise on the sales floor and assist with restocking and merchandise presentation. This role covers non clothing items including automotive, electrical, plumbing, housewares, power equipment, and more, with emphasis on knowledgeable customer service and product guidance.

You will also handle inventory tasks, answer calls, and help maintain store standards. A high school diploma or GED is preferred, and you must be able to stand for long periods and

Qualifications

• Horse and tack knowledge is required.
• Experience with retail floor sales techniques.
• Ability to follow instructions and work as a team.
• Ability to lift up to 75 pounds.

Responsibilities

• Sell merchandise and advise customers on price and features.
• Assist in receiving, stocking and restocking merchandise.
• Support merchandising and floor maintenance.
• Answer routine customer inquiries by phone and in person.
• Assist in resets and remodels as needed.

Skills

Horse knowledge

Retail floor sales techniques

Teamwork

Customer service

Physical stamina

Education

High School Diploma or GED

Job description

Description

Provide direct customer service and support by selling merchandise on the sales floor and assisting in customer carry‑outs, stocking and restocking of merchandise. This position specializes in the areas of automotive, electrical, plumbing, housewares, power equipment, ag; anything non‑clothing related.

Essential Functions/Duties

• Sell merchandise and advise customers on merchandise price and features.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Advise and assist customers in ordering specialized merchandise as needed.
• Provide assistance in receiving and display merchandise in accordance with specific established policies, procedures and standards.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of merchandise.
• Prepare and participate with inventory cycle activities.
• Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet‑jack, dolly, and/or operation of forklifts or other vehicles.
• Other duties as assigned by management, related to customer service, merchandising and handling of products.

Requirements

Required Skills/Experience: Must have proven knowledge and experience with horses and tack. Must have knowledge of retail floor sales techniques. Ability to understand and follow specific instructions and procedures. Ability to sort, check, count, and verify numbers. Ability to resolve difficult or stressful customer service issues. Ability to work as part of a team. Exposure to visual merchandising and product placement techniques is desired.

Required Education/Certification: High School Diploma or GED is preferred, not required.

Other Requirements: Must be able to work majority of shift standing and be able to lift up to 75 pounds to move merchandise and physically participate in resets, remodels and reconstruction projects.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.