Hardside Sales

D&B Supply; Caldwell (ID); On-site; USD 30,000 - 42,000; Full time

Job summary

D&B Supply in Caldwell, Idaho is seeking a full-time retail associate to assist customers on the sales floor and support stock and merchandising activities. The ideal candidate has knowledge of horses and tack and can help customers select merchandise and accessories.

Expect lifting, standing for long periods, and participation in resets and restocking. Experience with retail sales techniques and teamwork is preferred; HS diploma or GED is acceptable.

Qualifications

• Must have proven knowledge and experience with horses and tack.
• Knowledge of retail floor sales techniques is required.
• Ability to follow instructions and procedures precisely.
• Ability to sort, count and verify numbers; handle stressful customer scenarios.
• Teamwork and collaboration with colleagues; some visual merchandising exposure is a plus.

Responsibilities

• Sell merchandise and advise customers on price and features.
• Provide product knowledge and suggest alternatives or accessories.
• Assist customers in ordering specialized merchandise as needed.
• Receive and display merchandise according to policies and standards.
• Answer telephones and handle routine inquiries.
• Maintain floor cleanliness and merchandise security.
• Participate in inventory cycle activities.
• Move material using handles and equipment (hand truck, pallet-jack, dolly, forklift where applicable).
• Perform other duties related to customer service, merchandising and product handling.

Skills

Horse knowledge

Tack knowledge

Retail floor sales techniques

Teamwork

Education

High School Diploma or GED

Job description

Provide direct customer service and support by selling merchandise on the sales floor and assisting in customer carry‑outs, stocking and restocking of merchandise. This position specializes in the areas of automotive, electrical, plumbing, housewares, power equipment, ag; anything non‑clothing related.

Job Type

Full‑time

Essential Functions/Duties

• Sell merchandise and advise customers on merchandise price and features.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Advise and assist customers in ordering specialized merchandise as needed.
• Provide assistance in receiving and displaying merchandise in accordance with specific established policies, procedures, and standards.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of merchandise.
• Prepare and participate with inventory cycle activities.
• Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet‑jack, dolly, and/or operation of forklifts or other vehicles.
• Other duties as assigned by management related to customer service, merchandising and handling of products.

Requirements

Required Skills/Experience: Must have proven knowledge and experience with horses and tack. Must have knowledge of retail floor sales techniques. Ability to understand and follow specific instructions and procedures. Ability to sort, check, count, and verify numbers. Ability to resolve difficult or stressful customer service issues. Ability to work as part of a team. Exposure to visual merchandising and product placement techniques is desired.

Required Education/Certification: High School Diploma or GED is preferred, not required.

Other Requirements: Must be able to work majority of shift standing and be able to lift up to 75 pounds to move merchandise and physically participate in resets, remodels and reconstruction projects.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.