Hardside Sales

D; Homedale (ID); On-site; USD 17,000 - 22,000; Full time

Job summary

D in Homedale, Idaho seeks a customer-focused retail associate to assist customers with merchandise and horse tack, share product knowledge, and support merchandising and inventory tasks. The role involves standing for shifts, lifting up to 75 pounds, and collaborating with team members to provide exceptional service.

Candidates should have knowledge of horses and tack, familiarity with retail sales techniques, and the ability to follow procedures while handling various merchandising duties.

Qualifications

• Must have proven knowledge and experience with horses and tack.
• Knowledge of retail floor sales techniques.
• Ability to understand and follow specific instructions and procedures.
• Ability to sort, check, count, and verify numbers.
• Ability to resolve difficult or stressful customer service issues.
• Ability to work as part of a team.
• Exposure to visual merchandising and product placement techniques is desired.

Responsibilities

• Sell merchandise and advise customers on price and features.
• Provide merchandise/product knowledge and recommend accessories.
• Advise and assist customers in ordering specialized merchandise as needed.
• Receive and display merchandise per established policies and standards.
• Answer telephones and handle routine customer inquiries.
• Perform general floor maintenance and monitor the condition of merchandise.
• Prepare and participate in inventory cycle activities.
• Move material using hand tools and equipment including forklift or other vehicles.
• Perform other duties as assigned by management.

Skills

Horse/tack knowledge

Retail sales techniques

Instruction following

Counting/verification

Customer issue resolution

Team collaboration

Visual merchandising exposure

Education

High School Diploma or GED (preferred)

Job description

Description

Essential Functions/Duties:

• Sell merchandise and advise customers on merchandise price and features.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Advise and assist customers in ordering specialized merchandise as needed.
• Provide assistance in receiving and display merchandise in accordance with specific established policies, procedures and standards.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of merchandise.
• Prepare and participate with inventory cycle activities.
• Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet-jack, dolly, and/or operation of forklifts or other vehicles.
• Other duties as assigned by management, related to customer service, merchandising and handling of products.

Requirements

Required Skills/Experience:

Must have proven knowledge and experience with horses and tack. Must have knowledge of retail floor sales techniques. Ability to understand and follow specific instructions and procedures. Ability to sort, check, count, and verify numbers. Ability to resolve difficult or stressful customer service issues. Ability to work as part of a team. Exposure to visual merchandising and product placement techniques is desired.

Required Education/Certification:

High School Diploma or GED is preferred, not required.

Other Requirements:

Must be able to work majority of shift standing and be able to lift up to 75 pounds to move merchandise and physically participate in resets, remodels and reconstruction projects.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.