Hardside Sales

D&B Supply; Kuna (ID); On-site; USD 30,000 - 45,000; Full time

Job summary

A retail equipment supplier in Kuna, Idaho is seeking a customer service representative to assist customers with merchandise and sales. The role requires proven experience with horses and retail techniques. Responsibilities include selling products, providing assistance with customer inquiries, and arranging merchandise. The ideal candidate is expected to work on their feet for extended periods and lift heavy items as needed. This is an excellent opportunity for someone with strong customer service and teamwork skills.

Qualifications

• Proven experience with horses and tack.
• Knowledge of retail sales techniques.
• Ability to lift up to 75 pounds.

Responsibilities

• Sell merchandise and advise customers on products.
• Assist customers with orders and inquiries.
• Maintain the sales floor and inventory.

Skills

Knowledge of horses and tack

Retail sales techniques

Ability to follow instructions

Customer service skills

Teamwork

Visual merchandising

Education

High School Diploma or GED

Job description

Description

Provide direct customer service and support by selling merchandise on the sales floor and assisting in customer carry-outs, stocking and restocking of merchandise. This position specializes in the areas of automotive, electrical, plumbing, housewares, power equipment, ag; anything non-clothing related.

Essential Functions/Duties

• Sell merchandise and advise customers on merchandise price and features.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Advise and assist customers in ordering specialized merchandise as needed.
• Provide assistance in receiving and displaying merchandise in accordance with specific established policies, procedures and standards.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of merchandise.
• Prepare and participate with inventory cycle activities.
• Move material using appropriate material handling tools and equipment including but not limited to by hand, hand truck, pallet-jack, dolly, and/or operation of forklifts or other vehicles.
• Other duties as assigned by management, related to customer service, merchandising and handling of products.

Requirements

• Required Skills/Experience: Must have proven knowledge and experience with horses and tack. Must have knowledge of retail floor sales techniques. Ability to understand and follow specific instructions and procedures. Ability to sort, check, count, and verify numbers. Ability to resolve difficult or stressful customer service issues. Ability to work as part of a team. Exposure to visual merchandising and product placement techniques is desired.
• Required Education/Certification: High School Diploma or GED is preferred, not required.
• Other Requirements: Must be able to work majority of shift standing and be able to lift up to 75 pounds to move merchandise and physically participate in resets, remodels and reconstruction projects.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.