Hardgoods Sales & Merchandising Specialist

D; Baker City (OR); On-site; USD 19,000 - 25,000; Full time

Job summary

D is seeking a customer-focused sales associate to help customers on the floor, sell merchandise, and assist with carry-outs and restocking. The role focuses on automotive, electrical, plumbing, housewares, and other non-clothing categories, with emphasis on providing friendly service and accurate information to shoppers.

You will advise on merchandise, answer questions, maintain displays, and participate in inventory cycles.

Qualifications

• Must have proven knowledge and experience with horses and tack.
• Knowledge of retail floor sales techniques.
• Ability to understand and follow specific instructions and procedures.
• Ability to sort, check, count, and verify numbers.
• Ability to resolve difficult or stressful customer service issues.
• Ability to work as part of a team.
• Exposure to visual merchandising and product placement techniques is desired.

Responsibilities

• Sell merchandise and advise customers on merchandise price and features.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Advise and assist customers in ordering specialized merchandise as needed.
• Provide assistance in receiving and display merchandise in accordance with specific established policies, procedures and standards.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of merchandise.
• Prepare and participate with inventory cycle activities.
• Move material using appropriate material handling tools and equipment.
• Other duties as assigned by management, related to customer service, merchandising and handling of products.

Skills

Horse knowledge

Retail sales

Follow instructions

Numeric accuracy

Customer service

Teamwork

Visual merchandising

Education

HS Diploma or GED

Job description

D is seeking a customer-focused sales associate to help customers on the floor, sell merchandise, and assist with carry-outs and restocking. The role focuses on automotive, electrical, plumbing, housewares, and other non-clothing categories, with emphasis on providing friendly service and accurate information to shoppers.

You will advise on merchandise, answer questions, maintain displays, and participate in inventory cycles.