Hard Services Supervisor

CBRE Group, Inc.; Pleasant Prairie (WI); On-site; USD 65,000 - 95,000; Full time

Job summary

CBRE Group, Inc. is seeking a Technical Supervisor to oversee a support team delivering administrative, process improvement, and financial function support to senior technical leaders. You will forecast workload, manage deadlines, and align priorities across multiple disciplines to ensure effective service delivery.

The role emphasizes leadership, coaching, and applying advanced knowledge to improve processes while modeling CBRE RISE values. Strong Microsoft Office and Excel skills are required.

Qualifications

• Proven leadership and team supervision experience.
• Strong communication and coordination skills across stakeholders.
• Ability to forecast workload and manage multiple priorities.

Responsibilities

• Act as liaison with technical business leaders and clients to forecast workload and deliverables.
• Manage and oversee workload, deadlines, and day-to-day activities of the support team.
• Resolve conflicting priorities with business leaders.
• Coordinate and supervise the team's daily activities.
• Develop better methods to achieve department objectives.
• Coach others to develop expertise across functions.
• Lead by example and promote CBRE RISE values.
• Influence stakeholders to align on goals across multi-discipline teams.

Skills

Leadership

Project coordination

Communication

Analytical thinking

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Excel

Job description

About the Role:

As a CBRE Technical Supervisor, you will oversee a team responsible for providing administrative, process improvement and financial function support to an assigned group of senior technical business leaders.

What You'll Do:

• Act as liaison with technical business leaders, facilities managers, and other internal and external clients to forecast workload demand and project deliverables.
• Manage, plan, coordinate, schedule, and oversee the workload, deadlines, and day-to-day activities of the support team members to ensure effective delivery of services.
• Work with business leaders to resolve conflicting priorities.
• Coordinate and supervise the team's daily activities.
• Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives.
• Showcase expertise in own job discipline and in-depth knowledge of other job disciplines within the organization function.
• Coach others to develop in-depth knowledge and expertise in most or all areas within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Anticipate potential objections and persuades others, often at senior levels and of divergent interest, to adopt a different point of view.
• Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures and policies.
• Contribute to new products, processes, standards, and/or operational plans in support of achieving functional goals.
• Communicate difficult and complex ideas with the ability to influence.

What You'll Need:

• High School Diploma, GED, or trade school diploma with 5-8 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Prior shift leader or supervisory experience preferred.
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
• The innovative mentality to develop methods that go beyond existing solutions.
• Ability to solve unique problems using standard and innovative solutions having a broad impact on the business.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Expert organizational skills with an advanced inquisitive mindset.
• Highly sophisticated math skills. Ability to calculate somewhat complex figures such as percentages, fractions, and other financial-related calculations.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Disclaimers: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential.

We welcome all applicants.