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AmeriCorps Harbor Navigators Baltimore seeks Digital Navigators to assist community members with basic device use, online applications, and digital form completion. You will tutor individuals and lead small groups, guiding rather than doing tasks for clients.
Program areas include community development, education, and technology access. Part-time engagement and stipends are provided to enable ongoing training and service.
AmeriCorps Members serving as Digital Navigators through HNB will assist community members with various digital tasks, including basic functionality of digital devices, using online job applications, creating digital documents, navigating websites, managing accounts and passwords, setting up user logins, using email, understanding the workings of PCs, filling out digital forms, and operating basic software. Through tutoring and guidance sessions, Digital Navigators will foster the digital skill development of individuals by showing and guiding rather than doing the tasks for them. They will also conduct skills training for small groups in sessions or classes to efficiently cover common topics with multiple participants.
Initiate interactions with clients seeking assistance. Discuss with each client their home internet access, technology experiences and their devices. Assess their access to technology, current digital skill level, connectivity needs, and internet use priorities. Set agreed goals for Digital Navigator services. If necessary, advise clients about free or affordable home internet service. Plan and manage assistance to each client with the goal of fulfilling the agreed goals. Visit other sites (senior centers, libraries, schools, etc.) to perform the above tasks. Present services to classes and other institutions also catering to underserved communities.
AmeriCorps State / National
Harbor Navigators Baltimore
11/10/2026 - 08/14/2027
Part Time
Less than High school
Minimum: 17 Maximum: None
MARYLAND
From 08/10/2026 To 04/01/2027
Jade Burnham
1045 Light St
Baltimore MD 21230
(443) 681-9384
jade@navigators.digitalharbor.org
https://linktr.ee/harbornavigators
127633