Harbor Experience Dockhand

Acme Marina Management LLC; Marco Island (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

The Dockhand at TriNet Group supports the marina team by delivering excellent service to marina members and guests. This role involves daily dock operations and assisting boaters as needed, ensuring a safe, clean, and well-organized harbor and marina facility while providing high-quality service and enhancing the member experience.

The role requires willingness to work around water and lift up to 30 pounds.

Qualifications

• Previous customer service experience preferred.
• Ability to work around water and swim.
• Willingness to work weekends and holidays.
• Ability to lift 30 pounds.

Responsibilities

• Provide P32 members with the best experience possible.
• Greet all customers in a kind, courteous, and professional manner.
• Orient members and guests to marina facilities and respond to questions.
• Support customers with general boating needs.
• Wash, clean, and maintain vessels to keep them ready for use.
• Maintain cleanliness and readiness of vessels, docks, and equipment.
• Clean and maintain restrooms, docks, walkways, grounds and areas designated by management.
• Ensure docks and equipment are operational at all times.
• Comply with OSHA and environmental regulations and site rules.
• Perform other duties as assigned by the Manager.

Skills

Customer service

Communication

Safety

Overtime

Weekend availability

Job description

The Dockhand at TriNet Group supports the marina team by delivering excellent service to marina members and guests. This role involves daily dock operations and assisting boaters as needed, ensuring a safe, clean, and well-organized harbor and marina facility while providing high-quality service and enhancing the member experience.

The role requires willingness to work around water and lift up to 30 pounds.