Marina Dock Operations Lead – Boating & Safety

Hingham Shipyard Marina; Hingham (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Hingham Shipyard Marina in Hingham, MA seeks a reliable Dockmaster to oversee daily dock operations, manage boat arrivals and mooring assignments, and maintain marina facilities to a high standard.

The role emphasizes customer service, safety, and coordination with maintenance staff. Must work outdoors in varied weather, weekends and peak seasons. Valid driver's license and boating knowledge are a plus.

Qualifications

• Experience in marina operations or dock management preferred.
• Strong knowledge of boating safety and docking procedures.
• Excellent interpersonal and communication skills.
• Ability to work outdoors and in varied weather conditions.

Responsibilities

• Oversee daily dock operations including arrivals, departures, and mooring assignments.
• Provide excellent customer service to boaters and respond to questions promptly.
• Ensure compliance with marina rules, safety regulations and environmental guidelines.
• Maintain cleanliness and upkeep of docks, piers and surrounding marina areas.
• Conduct regular inspections of docks, pilings and equipment; report maintenance needs.
• Assist with fueling operations and monitor fuel inventory as needed.
• Coordinate with maintenance staff and contractors for repairs and improvements.
• Manage dock reservations, billing and record-keeping accurately.
• Respond to emergencies and coordinate appropriate safety actions.

Skills

Dock operations

Customer service

Safety procedures

Maintenance coordination

Job description

Hingham Shipyard Marina in Hingham, MA seeks a reliable Dockmaster to oversee daily dock operations, manage boat arrivals and mooring assignments, and maintain marina facilities to a high standard.

The role emphasizes customer service, safety, and coordination with maintenance staff. Must work outdoors in varied weather, weekends and peak seasons. Valid driver's license and boating knowledge are a plus.