Hands-On Tire Service Lead & Ops Coach

Continental Corporation; St. Louis (MO); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Immediate Benefits

Paid Time Off

Employee Discounts, including tire

Employer 401(k) Match

Diverse & Inclusive Work Environment

Employee Assistance Program

Future Growth Opportunities

Job summary

BestDrive, a Continental subsidiary, seeks a Service Lead to coordinate and lead daily tire service operations in a fast-paced shop and fleet environment. You will provide hands-on tire service, guide technicians, and ensure safety and service quality in a 100% on-site setting.

Under Store Manager, you will drive operational excellence, manage workflows, and support customer and fleet service needs while promoting a professional, safety-focused culture.

Qualifications

• Automotive or commercial tire industry experience in a service or operations role.
• Demonstrated ability to lead and guide technicians in a fast-paced service environment.
• Strong communication skills with technicians, customers, and leadership.
• Working knowledge of tire service procedures and fleet service operations.

Responsibilities

• Lead and participate in daily service operations, including shop workflow, road service dispatch coordination, drive-up service, and emergency fleet calls.
• Perform hands-on tire service work as needed, including mounting, balancing, repairs, inspections, and related service activities.
• Provide real-time direction and task coordination to service technicians during shifts.
• Ensure service work is completed accurately, efficiently, and in compliance with established procedures and safety standards.
• Monitor service workflow and productivity to support customer turnaround and uptime expectations.
• Escalate operational issues, staffing challenges, or service delays to the Store Manager.

Skills

Tire service operations

Leadership of technicians

Communication skills

Fleet service knowledge

Education

High School Diploma or equivalent; technical training or military experience preferred

Job description

BestDrive, a Continental subsidiary, seeks a Service Lead to coordinate and lead daily tire service operations in a fast-paced shop and fleet environment. You will provide hands-on tire service, guide technicians, and ensure safety and service quality in a 100% on-site setting.

Under Store Manager, you will drive operational excellence, manage workflows, and support customer and fleet service needs while promoting a professional, safety-focused culture.