Hands-on Supply Chain & Warehouse Operations Intern

SERVPRO; Gallatin (TN); On-site; USD 28,000 - 39,000; Full time

Job summary

SERVPRO is seeking a Supply Chain & Warehouse Operations Intern at our Gallatin, TN corporate headquarters for the May 24–July 31, 2027 period. This full-time internship pays $20.00 per hour and does not include housing or relocation assistance.

The program offers hands-on experience in warehousing, distribution, inventory management, transportation, and continuous improvement, with rotation through production, R&D, and operations under experienced mentors.

Qualifications

• High School diploma or equivalent required.
• Currently enrolled in college pursuing an undergraduate degree in Supply Chain Management, Business Administration, Logistics, Operations Management, Industrial Engineering or a related field.
• Rising junior, senior, or graduate student preferred.
• Courses in inventory management, procurement, or logistics preferred.

Responsibilities

• Participate in weekly intern activities as scheduled and assigned.
• Attend team meetings and department events.
• Shadow experienced employees to learn business operations.
• Learn end-to-end warehouse operations by working alongside team members in receiving, put-away, replenishment, picking, staging, loading, and shipping.
• Assist with cycle counting, inventory accuracy audits, and research and resolution of inventory discrepancies in partnership with Accounting and Purchasing.
• Analyze operational data and prepare reports on throughput, fill rate, on-time shipping, labor productivity, and backorders for leadership review.
• Support process mapping and time studies of key warehouse workflows; document current state and identify improvement opportunities.
• Assist in drafting and updating standard operating procedures (SOPs), work instructions, and training materials.
• Support slotting, space utilization, and layout reviews to improve capacity and reduce travel time.
• Support transportation and freight activities, including carrier performance tracking, freight cost review, and outbound shipment planning.
• Rotate through chemical blending production and product and equipment development to understand the raw material to finished goods lifecycle.
• Support process improvement, safety, and 5S initiatives.
• Participate in special projects assigned by supervisors, including a capstone project presented to division leadership at the conclusion of the internship.

Skills

Communication skills

Organizational skills

Attention to detail

Independent worker

Analytical mindset

Creative mindset

ERP/WMS exposure

Education

High School diploma or equivalent

Undergraduate degree in related field (Supply Chain, Business, Logistics, Operations)

Rising junior/senior or graduate student

Tools

MS Office

Excel advanced features

Job description

SERVPRO is seeking a Supply Chain & Warehouse Operations Intern at our Gallatin, TN corporate headquarters for the May 24–July 31, 2027 period. This full-time internship pays $20.00 per hour and does not include housing or relocation assistance.

The program offers hands-on experience in warehousing, distribution, inventory management, transportation, and continuous improvement, with rotation through production, R&D, and operations under experienced mentors.