Supply Chain & Warehouse Operations Intern - Summer 2027

SERVPRO; Gallatin (TN); On-site; USD 28,000 - 39,000; Full time

Job summary

SERVPRO is seeking a Supply Chain & Warehouse Operations Intern at our Gallatin, TN corporate headquarters for the May 24–July 31, 2027 period. This full-time internship pays $20.00 per hour and does not include housing or relocation assistance.

The program offers hands-on experience in warehousing, distribution, inventory management, transportation, and continuous improvement, with rotation through production, R&D, and operations under experienced mentors.

Qualifications

• High School diploma or equivalent required.
• Currently enrolled in college pursuing an undergraduate degree in Supply Chain Management, Business Administration, Logistics, Operations Management, Industrial Engineering or a related field.
• Rising junior, senior, or graduate student preferred.
• Courses in inventory management, procurement, or logistics preferred.

Responsibilities

• Participate in weekly intern activities as scheduled and assigned.
• Attend team meetings and department events.
• Shadow experienced employees to learn business operations.
• Learn end-to-end warehouse operations by working alongside team members in receiving, put-away, replenishment, picking, staging, loading, and shipping.
• Assist with cycle counting, inventory accuracy audits, and research and resolution of inventory discrepancies in partnership with Accounting and Purchasing.
• Analyze operational data and prepare reports on throughput, fill rate, on-time shipping, labor productivity, and backorders for leadership review.
• Support process mapping and time studies of key warehouse workflows; document current state and identify improvement opportunities.
• Assist in drafting and updating standard operating procedures (SOPs), work instructions, and training materials.
• Support slotting, space utilization, and layout reviews to improve capacity and reduce travel time.
• Support transportation and freight activities, including carrier performance tracking, freight cost review, and outbound shipment planning.
• Rotate through chemical blending production and product and equipment development to understand the raw material to finished goods lifecycle.
• Support process improvement, safety, and 5S initiatives.
• Participate in special projects assigned by supervisors, including a capstone project presented to division leadership at the conclusion of the internship.

Skills

Communication skills

Organizational skills

Attention to detail

Independent worker

Analytical mindset

Creative mindset

ERP/WMS exposure

Education

High School diploma or equivalent

Undergraduate degree in related field (Supply Chain, Business, Logistics, Operations)

Rising junior/senior or graduate student

Tools

MS Office

Excel advanced features

Job description

Supply Chain & Warehouse Operations Intern

This full-time internship will run from May 24 through July 31, 2027, and will be based at SERVPRO Corporate Headquarters in Gallatin, Tennessee. The position pays $20.00 per hour. Please note that housing, relocation assistance, and other accommodations are not provided by the Company.

Job Summary

The Supply Chain & Warehouse Operations Intern's goal is to understand day-to-day operations within the SERVPRO Warehousing and Production Department. Through interning with our Warehousing & Production team, the Intern will obtain an understanding of business drivers and industry trends. The Supply Chain & Warehouse Operations Intern will have the opportunity to gain hands-on experience and develop a strong foundation in warehousing and distribution operations, inventory management, transportation, and continuous improvement, with rotational exposure to chemical blending production and the research and development of in-house products and equipment. The Supply Chain & Warehouse Operations Intern will work closely with experienced professionals who are committed to their growth and development.

You will

• Participate in weekly intern activities as scheduled and assigned.
• Attend team meetings and department events.
• Shadow experienced employees to learn business operations.
• Learn end-to-end warehouse operations by working alongside team members in receiving, put-away, replenishment, picking, staging, loading, and shipping.
• Assist with cycle counting, inventory accuracy audits, and research and resolution of inventory discrepancies in partnership with Accounting and Purchasing.
• Analyze operational data and prepare reports on throughput, fill rate, on-time shipping, labor productivity, and backorders for leadership review.
• Support process mapping and time studies of key warehouse workflows; document current state and identify improvement opportunities.
• Assist in drafting and updating standard operating procedures (SOPs), work instructions, and training materials.
• Support slotting, space utilization, and layout reviews to improve capacity and reduce travel time.
• Support transportation and freight activities, including carrier performance tracking, freight cost review, and outbound shipment planning.
• Rotate through chemical blending production and product and equipment development to understand the raw material to finished goods lifecycle.
• Support process improvement, safety, and 5S initiatives.
• Participate in special projects assigned by supervisors, including a capstone project presented to division leadership at the conclusion of the internship.

You have

• Excellent written and verbal communication skills.
• Proficiency in MS Office (Word, Excel, PowerPoint); intermediate Excel skills including sorting, filtering, and pivot tables preferred.
• Excellent organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
• A proactive and creative mindset, with a willingness to learn and contribute new ideas.
• Strong attention to detail and accuracy in all aspects of work.
• Ability to work independently as well as collaboratively in a team environment.
• Analytical mindset with the ability to organize data, identify trends, and clearly communicate findings.
• Interest in or exposure to ERP and Warehouse Management Systems (WMS); coursework in inventory management, procurement, or logistics preferred.

Education

• High School diploma or equivalent is required.
• Must be currently enrolled in college, pursuing an undergraduate degree in Supply Chain Management, Business Administration, Logistics, Operations Management, Industrial Engineering or a related field.
• Rising junior, senior, or graduate student preferred.

Working Conditions

• Fast-paced, high pressure warehouse, production, and office environment.
• Will work a maximum of 40 hours per week Monday-Friday 8:00 AM - 5:00 PM; occasional early start times to align with warehouse operating hours.
• Required personal protective equipment (PPE) must be worn in designated warehouse and production areas.
• Ability to lift, push, or move up to 50 lbs. individually.

About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.

SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.