Hands-On Quality Operations Supervisor

TFT Global (USA) Inc.; Spring Hill (TN); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

AD&D

Mileage Reimbursement

Vacation Days

Paid Holidays

Personal Days

Job summary

TFT Global Inc. is seeking a Quality Services Supervisor to lead and support Team Leaders and Inspectors in a fast-paced, customer-focused environment. This hands-on role balances people, quality, and daily operations to ensure customer expectations are met.

The ideal candidate will have supervisory experience in a manufacturing/warehouse setting, knowledge of ISO/5S, and strong coaching and problem-solving skills, with a valid driver’s license for local travel as needed.

Qualifications

• Minimum supervisory or team-lead experience in a manufacturing or warehouse setting.
• Experience in quality inspection and meeting customer expectations.
• Experience scheduling staff and coordinating daily staffing.
• Strong communication and problem-solving skills.
• Familiarity with ISO standards, 5S, or continuous improvement initiatives.
• Ability to use computers for scheduling, timekeeping, data review, and reporting.

Responsibilities

• Supervise daily direction to Team Leaders and Inspectors.
• Coordinate daily schedules and staffing to meet customer requirements.
• Coach, train, and develop employees to improve performance.
• Assist with orientation and ongoing training.
• Monitor performance and contribute to evaluations.
• Ensure accurate daily operational and quality data.
• Perform Layered Process Audits (LPAs) and support ISO procedures.
• Collaborate with customer representatives and Shipping/Receiving.
• Approve time sheets and ensure policy compliance.
• Foster a positive, professional, team-focused environment.

Skills

Team leadership

Supervisory experience

Quality inspection

Scheduling

Customer service

Problem-solving

Coaching/Training

ISO standards

5S

Data review

Job description

TFT Global Inc. is seeking a Quality Services Supervisor to lead and support Team Leaders and Inspectors in a fast-paced, customer-focused environment. This hands-on role balances people, quality, and daily operations to ensure customer expectations are met.

The ideal candidate will have supervisory experience in a manufacturing/warehouse setting, knowledge of ISO/5S, and strong coaching and problem-solving skills, with a valid driver’s license for local travel as needed.