Hands-On Quality Manager – Manufacturing Excellence

Unifrax I; South Hill (VA); On-site; USD 110,000 - 140,000; Full time

Job summary

Alkegen in Virginia is seeking a Quality Manager to lead all quality functions in a thermal engineered materials manufacturing setting. This hands-on role requires a strong presence on the production floor, partnering with operators and supervisors to reinforce standards and proactively address quality.

You will own CAPA and PPAP processes, lead root-cause investigations, and drive improvements in process capability and product reliability.

Qualifications

• 2+ years of management or supervisory experience
• 3+ years of experience in a quality role within a manufacturing environment
• Strong knowledge of PPAP, 8D, root cause analysis (5 Whys), and control plans
• Experience managing customer complaints and CAPA processes
• Proven ability to lead teams and drive measurable quality improvements
• Excellent communication skills with production floor personnel

Responsibilities

• Lead and manage all site quality activities, ensuring compliance with internal standards and customer requirements
• Supervise and develop a team of Quality Inspectors, including oversight of incoming material inspections and testing/calibration activities
• Actively engage on the production floor to build strong relationships with operators and promote a positive quality culture
• Create, maintain, and update work instructions and quality documentation to reflect current processes and improvements
• Manage customer complaints, ensuring timely response, investigation, and resolution
• Lead root cause investigations using structured methodologies (8D, 5 Whys, Fishbone, etc.)
• Own and manage CAPA processes, ensuring corrective actions are effective and sustainable
• Develop and implement scrap reduction plans, including tracking, analysis, and reporting of key quality metrics
• Establish and maintain Control Plans to ensure consistent process performance
• Monitor and analyze process capability using CPK/PPK and drive improvements where needed
• Support and participate in PPAP processes for new or modified products

Skills

Leadership

Quality mindset

Communication

Team development

Problem solving

Education

Bachelor's degree in Engineering, Quality, or related field

Tools

Minitab

Statistical analysis

Job description

Alkegen in Virginia is seeking a Quality Manager to lead all quality functions in a thermal engineered materials manufacturing setting. This hands-on role requires a strong presence on the production floor, partnering with operators and supervisors to reinforce standards and proactively address quality.

You will own CAPA and PPAP processes, lead root-cause investigations, and drive improvements in process capability and product reliability.