Hands-On Production Leader — Ops & People

Goodwill; Sequim, Northern (WA, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Vacation

Paid holidays

Sick leave

Employee discounts

Job summary

Goodwill Sequim, WA is seeking a Full Time Assistant Production Manager to oversee daily production operations and lead a team of staff. The role partners with the Store Manager to ensure efficient workflow, safety, and quality, while driving performance and continuous improvement.

The position requires a High School diploma or GED and at least three years of supervisory retail experience, plus strong analytical and leadership skills.

Qualifications

• High School diploma or general education degree (GED).
• Three years related experience in retail supervision or management with proven incremental supervisory advancement.
• Exceptional analytical, judgment, decision‑making and communications skills.
• Superior coaching, leadership and interpersonal skills, including the ability to build understanding and consensus.

Responsibilities

• Support the Store Manager in achieving operational, financial, and customer service objectives within the production environment.
• Provide daily leadership and oversight of production operations, supervisors, and hourly team members.
• Lead and coordinate semi‑annual inventory process and maintain supplies necessary to support ongoing production and store operations.
• Monitor production output and productivity to ensure established goals and performance standards are achieved.
• Actively participate in daily production activities, including sorting, processing, grading, pricing support, merchandise movement, and workflow management.
• Move, organize, and transport rolling racks, carts, bins, and merchandise throughout the facility as needed.
• Work alongside staff to support production volume requirements during peak operational periods.
• Assist in planning, organizing, directing, and delegating daily production work assignments and operational priorities. Ensure quality standards are maintained throughout all stages of the production process.
• Continuously assess workflow and make adjustments to improve production efficiency and throughput.
• Monitor departmental expenses and ensure spending remains within approved monthly and annual budgets.
• Ensure payroll expenses remain within budgeted parameters.
• Ensure all payroll records, wage requests, and employee timekeeping records are accurate and current.
• Ensure building systems and facilities are properly maintained by submitting and monitoring maintenance requests.
• Actively participate in interviewing, onboarding, and training production employees in accordance with Goodwill's hiring guidelines and practices.
• Serve as the store's security “captain” partnering with management and Loss Prevention to protect company assets from internal and external theft.
• Promote awareness and adherence to all company policies related to asset protection, cash control, and operational compliance within the retail store environment.
• Ensure employees are properly trained on safe lifting, material handling, and production procedures.
• Ensure all production equipment, workstations, and work areas remain clean, organized, and safe.
• Investigate, document, and communicate security incidents and operational concerns as appropriate.
• Ensure Loss Prevention (LP) audits are completed and maintained at acceptable levels.
• Verify that security and safety systems are operational, including door locks, alarms, bank deposits, refunds, vouchers, and incident reporting procedures.

Skills

Retail supervision

Leadership

Communication

Analytical skills

Interpersonal skills

Education

High School diploma or GED

Job description

Goodwill Sequim, WA is seeking a Full Time Assistant Production Manager to oversee daily production operations and lead a team of staff. The role partners with the Store Manager to ensure efficient workflow, safety, and quality, while driving performance and continuous improvement.

The position requires a High School diploma or GED and at least three years of supervisory retail experience, plus strong analytical and leadership skills.