Hands-on Platform Reliability Manager

Insight Global; Atlanta (GA); On-site; USD 180,000 - 240,000; Full time

Job summary

Insight Global is seeking a senior Platform Engineering lead to steer a high‑performing team of reliability and quality engineers. You will stay hands‑on, designing infrastructure and pipelines while guiding five engineers through delivery, testing, and on‑call readiness.

You will own cloud infrastructure, cost governance, and end‑to‑end CI/CD, ensuring release readiness with objective criteria and durable postmortem improvements.

Qualifications

• 7+ years in infrastructure/DevOps/platform engineering.
• 2+ years leading a team.
• Hands-on with design and coding in cloud environments.

Responsibilities

• Lead and grow a team of roughly five engineers spanning reliability and infrastructure on one side and quality and verification on the other — hiring, coaching, performance, and the technical direction of both.
• Stay hands‑on. Design and build infrastructure, pipelines and tooling yourself, review your team's work substantively, and take a share of the on‑call rotation.
• Own the cloud infrastructure our services run on — provisioning, networking, identity, secrets, scaling and cost — managed as code and reproducible from scratch.
• Own continuous integration and delivery end to end: build, environment provisioning, deployment, and rollback, with the goal that shipping is routine and reversible rather than an event.
• Own release readiness — define the criteria, make them objective and written, build what measures them, and bring that evidence to the release decision. A failed gate blocks by default; an override is an explicit, recorded decision rather than a quiet one.
• Own observability and incident response — alerting that means something, a humane on‑call rotation, and postmortems that change the system rather than the people.
• Direct the verification strategy for deployed services and applications, and make sure the environments needed to run it can be stood up on demand.
• Partner with engineering leads on testability, deployability and operability early in design, rather than inheriting those properties once the code has shipped.
• Own reliability targets, capacity planning and infrastructure cost for the services your team runs, and make the trade‑offs between them explicit.
• Set the operational and verification standards that later services and teams inherit, and document them well enough to be adopted without you.
• Represent readiness, risk and cost honestly to senior stakeholders, including when the answer is that something is not ready.

Skills

Team leadership

Hands-on design

Cloud infrastructure

Kubernetes

IaC

CI/CD

Incident response

Observability

Python

Communication

Hiring engineers

Tools

Terraform

GitHub Actions

Kubernetes

PostgreSQL

Azure

Job description

Insight Global is seeking a senior Platform Engineering lead to steer a high‑performing team of reliability and quality engineers. You will stay hands‑on, designing infrastructure and pipelines while guiding five engineers through delivery, testing, and on‑call readiness.

You will own cloud infrastructure, cost governance, and end‑to‑end CI/CD, ensuring release readiness with objective criteria and durable postmortem improvements.