Hands-On Office Technician: Hardware & Imaging

Pacific Gaming LLC; Kyle (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Pacific Gaming LLC in Kyle, Texas is hiring an Office Technician to join our hands-on team. You’ll work with computers, electronic bingo equipment and related technology from diagnosis and repair through configuration and deployment.

This office-based role offers occasional field support at customer locations and requires good problem-solving, attention to detail and the ability to manage equipment and inventory.

Qualifications

• Hands-on experience with computer hardware, electronics or similar technical equipment.
• Working knowledge of Windows computers, hardware components and basic system configuration.
• Strong troubleshooting and problem-solving skills.
• Proficiency with Microsoft Office applications.
• Ability to provide occasional field support and travel to customer locations.
• Must be legally eligible to work in the United States and pass background check and drug screening.

Responsibilities

• Inspect, diagnose, repair and test computers and related electronic equipment.
• Replace serviceable components (CPU, power supplies, RAM, storage).
• Image and configure HDDs/SSDs/SD cards for Windows computers and bingo equipment.
• Test repaired hardware and configurations before deployment.
• Coordinate customer orders, equipment installations and shipments.
• Provide occasional field support at customer locations (install, maintain, troubleshoot).
• Maintain inventory and organize equipment for deployments.
• Keep a clean, secure technical workspace and safeguard company assets.

Skills

Hands‑on hardware

Windows system knowledge

Troubleshooting

Organizational skills

Customer service

Microsoft Office

Independent learning

Field support readiness

Tools

POS systems

Disk imaging

Windows BIOS/UEFI

Job description

Pacific Gaming LLC in Kyle, Texas is hiring an Office Technician to join our hands-on team. You’ll work with computers, electronic bingo equipment and related technology from diagnosis and repair through configuration and deployment.

This office-based role offers occasional field support at customer locations and requires good problem-solving, attention to detail and the ability to manage equipment and inventory.