Hands-On Maintenance Supervisor — Food Plant Reliability

westrockcoffeeexternaljobs; Conway (AR); On-site; USD 70,000 - 100,000; Full time

Job summary

WestRock Coffee seeks a Maintenance Supervisor to oversee daily maintenance, supervise technicians, and drive reliability across plant equipment in Conway, AR. The role blends hands-on troubleshooting with leadership to support uptime and quality in a food facility.

You will coordinate preventive, preventive/predictive, and corrective work orders, mentor staff, and partner with Operations and EHS to uphold safety and process stability.

Qualifications

• High School Diploma or GED required.
• 7+ years industrial maintenance experience with 3+ years in a lead/supervisory role in a food facility.
• Strong technical background in mechanical, electrical, pneumatic, and hydraulic systems.
• Working knowledge of CMMS systems and maintenance planning processes.
• Excellent leadership, communication, and problem-solving skills.
• Ability to coordinate multiple priorities in a fast-paced manufacturing environment.
• Strong commitment to safety, quality, and continuous improvement.

Responsibilities

• Supervise daily maintenance activities and ensure proper completion of preventive, predictive, and corrective work orders.
• Assign, coordinate, and monitor work by maintenance technicians to meet production and safety goals.
• Provide technical guidance and hands-on support for troubleshooting mechanical, electrical, pneumatic, and hydraulic systems.
• Review CMMS data to verify work order accuracy, monitor backlog, and ensure timely PM completion.
• Collaborate with Maintenance Planner to plan work, allocate resources, and schedule downtime.
• Ensure compliance with OSHA, NFPA, GMPs and company safety standards including lockout/tagout and hot work.
• Participate in RCA and continuous improvement to reduce failures and improve reliability.
• Oversee spare parts usage, maintenance supplies, and document parts issued.
• Conduct daily toolbox meetings and communicate priorities to the team.
• Support training and skill development of maintenance personnel through coaching.
• Coordinate with Operations, Engineering, and EHS to resolve equipment issues and ensure process stability.
• Maintain accurate maintenance records and assist in performance reports for leadership.
• Provide input for capital planning, equipment upgrades, and reliability projects.
• Perform other duties as required to support plant operations.

Skills

Leadership

Communication

Problem-solving

Safety focus

Team coordination

Troubleshooting

Prioritization

Mechanical knowledge

Electrical knowledge

Education

High School Diploma or GED

Associate or Bachelor's in Industrial Maintenance/Engineering

Tools

CMMS

Maintenance planning

Microsoft Office

Analytics tools

Job description

WestRock Coffee seeks a Maintenance Supervisor to oversee daily maintenance, supervise technicians, and drive reliability across plant equipment in Conway, AR. The role blends hands-on troubleshooting with leadership to support uptime and quality in a food facility.

You will coordinate preventive, preventive/predictive, and corrective work orders, mentor staff, and partner with Operations and EHS to uphold safety and process stability.