Hands-On Luggage Repair Technician

RIMOWA GmbH; New York (NY); On-site; USD 38,000 - 58,000; Full time

Job summary

RIMOWA GmbH in Long Island City, Queens seeks a Client Care Technician to repair and troubleshoot damaged luggage. You will inspect, repair, and test products, estimating repair costs and collaborating with the team to ensure quality standards.

The role requires hands-on use of hand and power tools, attention to detail, and the ability to work under pressure while maintaining safety protocols. Lifting and material handling are involved.

Qualifications

• Two years’ experience in a manufacturing/technical environment with hands-on tools.
• High School diploma or equivalent required.
• Mechanical background with hands-on use of hand and power tools is a must.
• Three-year experience as a machine operator or assembler preferred.

Responsibilities

• Inspect used/returned products to determine repair needs.
• Repair or replace defective parts using hand/power tools.
• Test repaired products for proper function per company standards.
• Estimate repair costs for labor and materials used.
• Inspect new products for defects or shipping damage.

Skills

Mechanical background

Attention to detail

Independent work

Education

High School diploma or equivalent

Tools

Hand tools

Power tools

Job description

RIMOWA GmbH in Long Island City, Queens seeks a Client Care Technician to repair and troubleshoot damaged luggage. You will inspect, repair, and test products, estimating repair costs and collaborating with the team to ensure quality standards.

The role requires hands-on use of hand and power tools, attention to detail, and the ability to work under pressure while maintaining safety protocols. Lifting and material handling are involved.