Luggage Repair Technician: Hands-On Repairs & Diagnostics

LVMH; San Francisco (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

RIMOWA is seeking a Client Care Technician in San Francisco to inspect, repair and troubleshoot damaged luggage, using hand and power tools to replace parts and restore function. You will test items to ensure quality and communicate repair estimates.

Ideal candidates have at least two years in a manufacturing/technical environment, a high school diploma, the ability to lift 25lbs repeatedly, and a meticulous approach to safety and workmanship aligned with OSHA standards.

Qualifications

• Two years' manufacturing/technical experience with hand tools.
• High School diploma required.
• Mechanical background using hand and power tools a must.

Responsibilities

• Inspect used and returned products to determine the requirement for repair.
• Repair or replace defective or worn-out parts and components using hand, power, or specially designed tools
• Test and adjust repaired products for proper functioning as per company standards
• Determine estimates for repair cost on used and returned products regarding both labor and material required
• Inspect new products to determine manufacturers’ defect or shipping damage to communicate to necessary parties
• Operate computerized inventory record keeping and re-ordering systems for internal and external tracking of the service & repair department needs, stock supplies and requests
• Assist Head Technician on training of CC Technician Trainee and/or store employees
• Load, unload and move materials either manually or with hand operated equipment
• May perform other material handling activities such as counting, weighing, sorting, packing and unpacking for the service & repair department requirements
• Ensure that standards for safe working conditions are observed per OSHA regulations
• Responsible of daily cleaning of work areas and equipment

Skills

Hand tools

Mechanical

Independent

Attention to detail

Education

High School diploma

Tools

Power tools

Job description

RIMOWA is seeking a Client Care Technician in San Francisco to inspect, repair and troubleshoot damaged luggage, using hand and power tools to replace parts and restore function. You will test items to ensure quality and communicate repair estimates.

Ideal candidates have at least two years in a manufacturing/technical environment, a high school diploma, the ability to lift 25lbs repeatedly, and a meticulous approach to safety and workmanship aligned with OSHA standards.