Hands-On IT Systems & Support Technician

Socket.dev; Hazleton (Luzerne County); On-site; USD 42,000 - 66,000; Full time

Job summary

Socket.dev is hiring an IT Technician to install and maintain computer systems and networks, ensuring high functionality for business sustainability. You will train users and support security and access across the organization, with focus on hardware, software, and network operations.

The role covers setting up new employee equipment, upgrading hardware and software, and providing hands-on technical support across manufacturing and office environments.

Qualifications

• Associate's degree in computer science or above is preferred.
• CompTIA A+ or MCDA certifications are pluses.
• All experience levels are encouraged to apply.

Responsibilities

• Problem solving and decision-making skills.
• Track help desk tickets and service requests.
• Analyze and trouble shoot hardware, software and security access requests, including PCs, laptops, business unit applications and site servers.

Skills

IT support

Troubleshooting

Security access

Hardware maintenance

Education

Associate's degree in computer science

Tools

Windows OS

Citrix

SharePoint

Job description

Socket.dev is hiring an IT Technician to install and maintain computer systems and networks, ensuring high functionality for business sustainability. You will train users and support security and access across the organization, with focus on hardware, software, and network operations.

The role covers setting up new employee equipment, upgrading hardware and software, and providing hands-on technical support across manufacturing and office environments.