Hands-On IT Systems Engineer - Windows, Networks & Automation

M.W. Watermark®; Holland (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

MW Watermark is seeking an IT Systems Engineer to support, maintain, and enhance our information technology systems. You will work with users, servers, and network equipment to ensure reliable operations and security.

This role requires hands-on scripting, SQL queries, and experience with Windows environments. You will collaborate with teams, automate routines, and contribute to continuous improvement in a fast-paced environment.

Qualifications

• BS degree in IT, CS or equivalent is required.
• 3+ years hands-on IT support in small to mid-size companies preferred.
• Strong Windows desktop/server, Active Directory, and Microsoft 365 knowledge.
• Experience with networking concepts (VPN, DNS, DHCP, firewalls) is expected.
• Ability to read, modify and document small scripts, reports and automation tools.

Responsibilities

• Provide hands-on support for PCs, laptops, printers, phones and peripherals.
• Administer user accounts, permissions, mail, files and shared resources.
• Maintain servers, storage, OS and network infrastructure.
• Troubleshoot hardware, software, network and security issues.
• Develop and maintain internal tools and scripts for automation.
• Collaborate with departments to improve technology use and productivity.
• Train staff on hardware, software and security practices.
• Document system changes, licenses, contracts and procedures.

Skills

Windows administration

Active Directory

Microsoft 365

Networking basics

Scripting & automation

SQL queries

Troubleshooting

Documentation

Cybersecurity awareness

Communication skills

Education

BS Degree in Information Technology, Computer Science or equivalent

Tools

PowerShell

SQL Server

VBA

Python

AutoHotkey

Job description

MW Watermark is seeking an IT Systems Engineer to support, maintain, and enhance our information technology systems. You will work with users, servers, and network equipment to ensure reliable operations and security.

This role requires hands-on scripting, SQL queries, and experience with Windows environments. You will collaborate with teams, automate routines, and contribute to continuous improvement in a fast-paced environment.