Hands-On IT Manager: Lead, Secure & Optimize Ops

RIVO Holdings, LLC

San Diego (CA)

On-site

USD 110,000 - 150,000

Full time

4 days ago

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Benefits offered by this job

Childcare & Family Support

Stay Fit for Free

Company Events & Social Hours

Padres Tickets

Daily Perks

Parking & Commute Made Easy

Dedication Incentives

Generous Time Off

Comprehensive Health Coverage

401(k) plan

Job summary

RIVO Holdings, LLC is seeking an experienced IT Manager in San Diego to lead IT operations and architecture while actively supporting end users. This hands-on leader will manage a small IT team, secure networks, and steward cloud infrastructure across Microsoft 365, Entra ID, Intune, and Azure.

You will balance strategic planning with direct technical execution. You’ll drive onboarding, security, and disaster recovery programs, partner with leaders, and ensure reliable, scalable technology to

Qualifications

5+ years of experience in systems administration and network administration within a Microsoft environment.
2+ years of supervisory, lead, or management experience.
Strong experience supporting Microsoft 365, Entra ID, Intune, Azure, and Windows Server environments.
Experience managing Fortinet or similar enterprise networking and security platforms.
Strong understanding of networking concepts including DNS, DHCP, VPNs, LAN/WAN infrastructure, routing, and firewall management.
Experience with endpoint management, patching, backup solutions, and disaster recovery practices.
Demonstrated ability to troubleshoot complex technical issues from start to finish.
Strong communication, organizational, and project management skills.
Ability to balance strategic planning with hands-on technical execution.

Responsibilities

Lead, mentor, and develop IT team members while establishing priorities and managing workflow.
Participate in interviewing, hiring, onboarding, and training new IT staff.
Conduct performance evaluations, coaching conversations, and employee development planning.
Serve as an escalation point for technical issues requiring advanced troubleshooting.
Manage and maintain company hardware, software, operating systems, and network infrastructure.
Perform hands-on setup and troubleshooting of workstations, laptops, monitors, docking stations, and peripherals.
Configure and deploy technology for new hires and office expansions.
Monitor system performance, availability, and reliability across all environments.
Manage user provisioning, access controls, onboarding, and offboarding processes.
Maintain accurate inventories, documentation, warranties, licensing, and asset records.
Maintain and strengthen network and system security through firewalls, access controls, monitoring, backups, and recovery processes.
Monitor for security threats, investigate incidents, and implement corrective actions.
Support business continuity and disaster recovery planning efforts.
Ensure company technology environments align with security best practices.
Administer Microsoft 365 technologies, including Entra ID, Intune, Azure, and related services.
Support and maintain LAN, WAN, VPN, wireless, and cloud network environments.
Manage Fortinet firewalls, switches, wireless infrastructure, and site-to-site connectivity.
Perform upgrades, maintenance, patching, and ongoing optimization of infrastructure systems.
Manage relationships with technology vendors and service providers.
Assist with budgeting, purchasing decisions, and technology planning.
Partner with business leaders to identify technology solutions that improve operational efficiency.
Maintain comprehensive system documentation, policies, procedures, and internal knowledge base resources.