Hands-On Guest Experience & Operations Associate

Whistle Express Car Wash; Cleveland (TN); On-site; USD 26,000 - 32,000; Full time

Job summary

Whistle Express Car Wash in Cleveland, TN is seeking an Associate to guide guests through the wash experience, maintain site operations, and support the customer journey from entry to exit. This role involves physical, outdoor work with a fast-moving, team-oriented environment and a certificate program to set you up from day one.

No prior experience required; a 60-day certification program will prepare you to own the day-to-day on the lot, tunnel, and vacuum stations while delivering a positive

Qualifications

• No formal experience required; a 60-day structured certification program sets you up from day one.
• You show up with energy, ownership, and a proactive attitude.
• You can communicate clearly with guests and teammates to ensure a positive experience.

Responsibilities

• Welcome guests at the station and support sales and membership growth.
• Assist with member sign-ups, changes, and account management.
• Follow pricing and discount policies and maintain cleanliness of wash areas.
• Operate wash equipment safely and efficiently and prep vehicles.
• Engage with customers professionally at the convenience station and manage CX for members.
• Stock and organize detail centers and keep inventory accuracy.
• Maintain vacuum stations, trash and general site upkeep for a clean, safe environment.
• Perform opening and closing duties and ensure tunnel safety and efficiency.

Skills

Customer service

Sales

Teamwork

Outdoor work

Job description

Whistle Express Car Wash in Cleveland, TN is seeking an Associate to guide guests through the wash experience, maintain site operations, and support the customer journey from entry to exit. This role involves physical, outdoor work with a fast-moving, team-oriented environment and a certificate program to set you up from day one.

No prior experience required; a 60-day certification program will prepare you to own the day-to-day on the lot, tunnel, and vacuum stations while delivering a positive