Hands-On Forward-Deployed Implementation Engineer

talentpluto; New York (NY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

talentpluto is seeking an Implementation Engineer to own customer success in New York, NY. You will translate data migration schemas into the product's workflows and bridge technical gaps between customers and the engineering team.

This role requires strong communication skills and a hands-on approach in a collaborative, mission-driven environment. Ideal candidates have technical skills, a grasp of JSON structures, and are eager to contribute to client success.

Qualifications

• Some demonstrated technical skill, such as a stint as a junior engineer or scripting experience.
• Comfortable understanding JSON structures and general technical frameworks.
• Strong communication skills; able to be client-facing.

Responsibilities

• Own a portfolio of customer accounts and drive their success with the product.
• Map customer data‑migration schemas into the product's primitives by building playbooks.
• Serve as the technical bridge between customers and the engineering team.

Skills

Technical skills

Communication skills

Understanding JSON structures

Client-facing experience

Education

Bachelor's degree in Computer Science or related field

Tools

Web scraping tools

Data transformation tools

Job description

talentpluto is seeking an Implementation Engineer to own customer success in New York, NY. You will translate data migration schemas into the product's workflows and bridge technical gaps between customers and the engineering team.

This role requires strong communication skills and a hands-on approach in a collaborative, mission-driven environment. Ideal candidates have technical skills, a grasp of JSON structures, and are eager to contribute to client success.