Hands-On F&B Manager: Hotel Banquets & Dining Lead

QUEENSIDE HOSPITALITY LLC; Matteson (IL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Marriott hotel travel discounts

Career development opportunities

Supportive leadership team

Grow within dual-brand property

Job summary

Garnet Hotels is seeking an energetic and service-focused Assistant Food & Beverage Manager for our dual-brand Marriott property in Matteson, Illinois. This hands-on leadership role supports daily operations for Applebee’s, hotel breakfast service, banquet events, lounge operations, and other F&B outlets.

You will lead associates, maintain service standards, coach staff, and ensure smooth, guest-focused operations with a strong emphasis on health, sanitation, and cost control.

Qualifications

• Minimum three years of Food & Beverage supervisory or management experience, preferably in a hotel or full-service restaurant.
• Strong knowledge of restaurant, banquet, bar, and hotel Food & Beverage operations.
• Excellent leadership, communication, and guest-service skills.
• Ability to coach and motivate associates.
• Ability to multitask in a fast-paced environment.
• Experience with scheduling, labor management, inventory, and cost control is preferred.
• ServSafe Food Manager certification or ability to obtain it upon hire.
• BASSET certification or ability to obtain it upon hire.
• Ability to work mornings, evenings, weekends, and holidays.
• Marriott experience is preferred.
• Applebee’s or casual-dining experience is a plus.

Responsibilities

• Support the Food & Beverage Manager with daily outlet operations.
• Maintain a visible leadership presence during meal and event periods.
• Lead by example and provide excellent guest service.
• Coach associates on Marriott, Applebee’s, and Garnet Hotels standards.
• Conduct pre-shift meetings when assigned.
• Assist with associate training, development, and recognition.
• Monitor service quality and respond promptly to guest concerns.
• Assist with scheduling and labor management.
• Support inventory control, purchasing, receiving, and cost management.
• Help ensure banquet events are properly staffed and executed.
• Monitor outlet cleanliness, organization, and service readiness.
• Ensure compliance with health, sanitation, food-safety, and liquor regulations.
• Support employee coaching, accountability, and performance-improvement efforts.
• Partner with hotel leadership to improve guest satisfaction and operational performance.

Skills

Leadership

Guest service

Communication

Multitask

Coaching staff

Education

Hotel/Restaurant operations experience (implied)

Tools

Scheduling software

Inventory management

Cost control

Job description

Garnet Hotels is seeking an energetic and service-focused Assistant Food & Beverage Manager for our dual-brand Marriott property in Matteson, Illinois. This hands-on leadership role supports daily operations for Applebee’s, hotel breakfast service, banquet events, lounge operations, and other F&B outlets.

You will lead associates, maintain service standards, coach staff, and ensure smooth, guest-focused operations with a strong emphasis on health, sanitation, and cost control.