Hands-On Director of Facilities Operations — Senior Living

The W Group; New York (NY); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Retirement Benefit

Great work environment

Job summary

The W Group is seeking a Director of Facilities Operations for Sanford Manor in New York. This hands-on leadership role oversees Maintenance, Housekeeping, Laundry, Porters, and Dietary teams, reporting to the Administrator to keep the community safe, compliant, and running smoothly.

You will lead on-site operations, training, and vendor coordination. Responsibilities include managing budgets, coordinating permits, supervising staff, and ensuring urgent issues are resolved in real time while

Qualifications

• Experience leading frontline facilities teams and supervising staff.
• Knowledge of federal, state, and city regulations in property management.
• Experience managing budgets and training programs.
• Strong communication and organizational skills.
• Vendor management and contract oversight experience.

Responsibilities

• Work side by side with maintenance, housekeeping, and porter staff, covering tasks and urgent issues.
• Be visible on the floor daily, checking in with staff and residents and addressing problems in real time.
• Train and coach staff hands-on, demonstrating proper procedures.
• Oversee building operations and major repairs (HVAC, roof, electrical, elevator, boiler, plumbing) per NYC codes.
• Secure city and state permits and inspections.
• Serve as liaison for FDNY, NYPD, sanitation and other city agencies.
• Manage nonclinical staff including hiring, training, scheduling, and overtime minimization.
• Oversee external contractors for cleaning, waste disposal, plumbing, extermination, landscaping and repairs.
• Monitor supplies and inventories for building operations and kitchen needs.
• Maintain budgets, receipts, and bid records for facility maintenance.
• Organize special projects with department heads and manage deep cleaning schedules.
• Collaborate with CM to maintain order and cleanliness in resident rooms.

Skills

Leadership

Staff development

Regulatory knowledge

Budget management

Communication

Vendor management

Flexibility

Tools

MS Word

Excel

Job description

The W Group is seeking a Director of Facilities Operations for Sanford Manor in New York. This hands-on leadership role oversees Maintenance, Housekeeping, Laundry, Porters, and Dietary teams, reporting to the Administrator to keep the community safe, compliant, and running smoothly.

You will lead on-site operations, training, and vendor coordination. Responsibilities include managing budgets, coordinating permits, supervising staff, and ensuring urgent issues are resolved in real time while