Hands-On Body Shop Lead — Collision Repair Ops

Modern Auto Group; Hootstown (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Modern Automotive Body Shop in Winston-Salem, NC, is seeking a motivated Body Shop Assistant Manager to oversee daily operations and support the Body Shop Manager. This hands-on leadership role requires collision repair experience, strong organizational and communication skills, and the ability to keep a fast-paced shop running efficiently while delivering quality repairs.

You will coordinate workflow, schedules, technician assignments, review estimates, monitor progress, and maintain safety,

Qualifications

• Two or more years of automotive collision repair or body shop experience.
• Supervisor or team leadership experience preferred.
• Knowledge of collision repair processes, estimating, and production scheduling.
• Valid driver's license required.
• I-CAR or ASE certifications preferred.

Responsibilities

• Assist the Body Shop Manager with overseeing daily body shop operations and goals.
• Coordinate workflow, production schedules, and technician assignments to maximize efficiency.
• Provide day-to-day leadership, direction, and support to body shop employees.
• Monitor technician productivity, repair progress, and completion timelines.
• Ensure repairs meet quality standards and manufacturer specifications.
• Review repair estimates, labor requirements, and completion dates.
• Maintain relationships with customers, insurance adjusters, vendors, and partners.
• Address customer questions and concerns promptly and professionally.
• Coordinate with Parts to minimize repair delays.
• Inspect completed repairs for quality and customer satisfaction.
• Assist with documentation, billing, and accounts receivable.
• Support training and safety compliance.
• Communicate operational needs and staffing concerns to the Body Shop Manager.
• Provide leadership in the Manager's absence.

Skills

Organization

Communication

Problem solving

Customer service

Leadership

Education

High school diploma or GED

2+ years automotive collision repair experience

Tools

I-CAR certifications

ASE certifications

Estimating systems experience

Job description

Modern Automotive Body Shop in Winston-Salem, NC, is seeking a motivated Body Shop Assistant Manager to oversee daily operations and support the Body Shop Manager. This hands-on leadership role requires collision repair experience, strong organizational and communication skills, and the ability to keep a fast-paced shop running efficiently while delivering quality repairs.

You will coordinate workflow, schedules, technician assignments, review estimates, monitor progress, and maintain safety,