Body Shop Asst Mgr

Modern Automotive Network; Hootstown (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Modern Automotive Body Shop in Winston-Salem, NC, is seeking a motivated Body Shop Assistant Manager to oversee daily operations and support the Body Shop Manager. This hands-on leadership role requires collision repair experience, strong organizational and communication skills, and the ability to keep a fast-paced shop running efficiently while delivering quality repairs.

You will coordinate workflow, schedules, technician assignments, review estimates, monitor progress, and maintain safety,

Qualifications

• Two or more years of automotive collision repair or body shop experience.
• Supervisor or team leadership experience preferred.
• Knowledge of collision repair processes, estimating, and production scheduling.
• Valid driver's license required.
• I-CAR or ASE certifications preferred.

Responsibilities

• Assist the Body Shop Manager with overseeing daily body shop operations and goals.
• Coordinate workflow, production schedules, and technician assignments to maximize efficiency.
• Provide day-to-day leadership, direction, and support to body shop employees.
• Monitor technician productivity, repair progress, and completion timelines.
• Ensure repairs meet quality standards and manufacturer specifications.
• Review repair estimates, labor requirements, and completion dates.
• Maintain relationships with customers, insurance adjusters, vendors, and partners.
• Address customer questions and concerns promptly and professionally.
• Coordinate with Parts to minimize repair delays.
• Inspect completed repairs for quality and customer satisfaction.
• Assist with documentation, billing, and accounts receivable.
• Support training and safety compliance.
• Communicate operational needs and staffing concerns to the Body Shop Manager.
• Provide leadership in the Manager's absence.

Skills

Organization

Communication

Problem solving

Customer service

Leadership

Education

High school diploma or GED

2+ years automotive collision repair experience

Tools

I-CAR certifications

ASE certifications

Estimating systems experience

Job description

Modern Automotive Body Shop
1020 Southpark Blvd
Winston-Salem, NC 27105, USA

• On-site
• Full-Time
• Requisition #: BODYS004162

Description

Company: Modern Automotive Job Type: Full-Time Location: Modern Automotive Body Shop

About the Position

Modern is seeking a motivated and experienced Body Shop Assistant Manager to join our team! This individual will work closely with the Body Shop Manager to oversee daily operations, support employees, maintain production efficiency, and ensure an exceptional customer experience.

The ideal candidate is a strong leader with collision repair experience, excellent organizational skills, and the ability to keep a fast-paced body shop operating efficiently. This is a hands-on leadership position for someone who enjoys working with a team, solving problems, and delivering quality results.

What You'll Do

Assist the Body Shop Manager with overseeing daily body shop operations and achieving departmental goals.

Help coordinate workflow, production schedules, and technician assignments to maximize efficiency.

Provide day-to-day leadership, direction, and support to body shop employees.

Monitor technician productivity, repair progress, and completion timelines.

Ensure repairs meet quality standards, manufacturer specifications, and established safety procedures.

Assist with reviewing repair estimates, labor requirements, and anticipated completion dates.

Maintain positive relationships with customers, insurance adjusters, vendors, and other business partners.

Address customer questions and concerns promptly and professionally.

Coordinate with the Parts Department to ensure parts availability and minimize repair delays.

Inspect completed repairs to ensure quality and customer satisfaction.

Assist with monitoring repair orders, documentation, billing, and accounts receivable.

Help maintain a clean, organized, and safe work environment.

Support employee training, development, and performance expectations.

Ensure compliance with applicable safety regulations and environmental requirements.

Communicate operational needs, staffing concerns, and production challenges to the Body Shop Manager.

Provide leadership and oversee daily operations in the Body Shop Manager's absence.

What We're Looking For

High school diploma or GED required.

Two or more years of automotive collision repair or body shop experience preferred.

Previous supervisory or team leadership experience preferred.

Knowledge of collision repair processes, estimating, and production scheduling.

Strong organizational, communication, and problem-solving skills.

Ability to manage multiple priorities in a fast-paced environment.

Strong customer service skills and a commitment to quality workmanship.

Ability to motivate and support a team while maintaining accountability.

Valid driver's license required.

Preferred Qualifications:

I-CAR training or certifications.

ASE certifications.

Experience with automotive estimating systems and insurance claims.

Manufacturer-specific collision repair training.

Why Join Modern?

At Modern, we believe our people make the difference. We offer an opportunity to grow your leadership skills, make an impact on daily operations, and be part of a team committed to quality repairs and outstanding customer service.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.