Hands-On Airport Ops Account Manager – LIH

EDS Service Solutions, LLC; Kapaa (HI); On-site; USD 60,000 - 81,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Job summary

EDS Service Solutions is seeking a hands-on Account Manager at Lihue Airport (LIH) to lead daily operational workflows and oversee a team of staff, drivers, and VSAs. The role emphasizes practical leadership, staff training, and strong client relationship management to ensure service excellence.

The position is on-site at Lihue, HI, with responsibilities spanning operations (80%) and administrative tasks (20%).

Qualifications

• 2+ years? progressive leadership experience in operations or teams.
• Experience in training staff and managing multiple roles.
• Strong background in client relationship management and problem-solving.

Responsibilities

• Oversee daily airport operations (cleaning, driving, car movement) and supervise VSAs, drivers, and staff.
• Provide hands-on training and mentorship to supervisors and administrative personnel.
• Attend client meetings and maintain performance and productivity reports for management.

Skills

Leadership

Staff training

Client relationship mgmt

Recruiting & hiring

Performance management

Operations management

Bilingual English/Hawaiian/Tagalog

Job description

EDS Service Solutions is seeking a hands-on Account Manager at Lihue Airport (LIH) to lead daily operational workflows and oversee a team of staff, drivers, and VSAs. The role emphasizes practical leadership, staff training, and strong client relationship management to ensure service excellence.

The position is on-site at Lihue, HI, with responsibilities spanning operations (80%) and administrative tasks (20%).