Hands-On AGM - Lead Team, Elevate Service & Profit

Little Caesars; Williamston (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

Little Caesars is seeking an Assistant General Manager (AGM) to support the Restaurant Manager in achieving goals for customer satisfaction and profitability. The AGM will lead shift teams, ensure accurate orders, and maintain standards of service, food quality, and store appearance.

The role includes coaching colleagues, managing cash procedures, and assisting with opening/closing duties and paperwork. A hands-on manager with at least 40 hours/week commitment is expected.

Qualifications

• Experience in restaurants, retail or customer-facing role preferred.
• Must be at least 18 years old and have a high school diploma or equivalent.
• Excellent verbal communication and interpersonal skills.
• Willingness to work at least 40 hours per week.

Responsibilities

• Serves customers with correct, complete orders within service time goals.
• Prepares high quality products as described in training materials.
• Upholds customer service standards and restaurant image.
• Cleans and maintains stations; complies with health requirements.
• Manages cash handling and security procedures.
• Directs and coaches coworkers to ensure duties are performed to standard.
• Assists in opening/closing duties and paperwork.
• Supports management in achieving sales and controlling costs.

Skills

Customer service

Team leadership

Cash handling

Communication skills

Dependable

Education

High school diploma or equivalent

Tools

POS system

Job description

Little Caesars is seeking an Assistant General Manager (AGM) to support the Restaurant Manager in achieving goals for customer satisfaction and profitability. The AGM will lead shift teams, ensure accurate orders, and maintain standards of service, food quality, and store appearance.

The role includes coaching colleagues, managing cash procedures, and assisting with opening/closing duties and paperwork. A hands-on manager with at least 40 hours/week commitment is expected.