Handle Bar GM — Guest Experience & Revenue

Four Seasons Hotels and Resorts; Minnesota; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Discounted housing

Employee Travel Program

Medical insurance

Dental insurance

Vision insurance

5 Weeks PTO

F&B discounts

Employee cafeteria meals

Uniform dry cleaning

Ski passes

Job summary

Four Seasons Hotels and Resorts in Jackson Hole is seeking an experienced Food & Beverage leader to drive service excellence. You will lead restaurant teams, craft menus with the F&B Director and Executive Chef, control costs, and implement promotions to boost revenue while maintaining a premium guest experience.

Flexibility is required; hospitality degree or equivalent is preferred. Proficiency with MICROS and OpenTable is expected, and legal US work authorization is mandatory.

Qualifications

• Must be willing to work a flexible schedule including early mornings, evenings, weekends and holidays.
• Experience with MICROS, OpenTable and labor management and payroll systems is required.

Responsibilities

• Select, train, evaluate, lead, motivate, coach, and supervise restaurant and lounge staff to uphold Four Seasons standards.
• Handle guest inquiries and complaints with professionalism and courtesy.
• Collaborate with F&B Director and Executive Chef to design menus and wine lists while ensuring quality at a fair price.
• Monitor operations to ensure effective communication and service announcements.
• Develop promotions to increase revenue and profitability.
• Manage labor, budgeting, purchasing, and inventory to maximize profit.

Skills

MICROS

Microsoft Office

OpenTable

Labor management systems

Payroll systems

Education

Hospitality degree / hotel & restaurant mgmt

Job description

Four Seasons Hotels and Resorts in Jackson Hole is seeking an experienced Food & Beverage leader to drive service excellence. You will lead restaurant teams, craft menus with the F&B Director and Executive Chef, control costs, and implement promotions to boost revenue while maintaining a premium guest experience.

Flexibility is required; hospitality degree or equivalent is preferred. Proficiency with MICROS and OpenTable is expected, and legal US work authorization is mandatory.