Hampton Inn Chicago Downtown-North Loop - Complimentary AM Attendant

Aimbridge Hospitality; Chicago (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Hampton Inn Chicago Downtown/N Loop/Michigan Ave seeks a Complimentary AM Attendant to greet guests, stock and prepare breakfast items, and keep dining areas pristine. You will answer questions, assist with local tips, and contribute to a memorable morning experience.

The role emphasizes multitasking, staying ahead during busy periods, and delivering warm hospitality consistent with brand standards. This on-site position requires energy and a positive attitude.

Qualifications

• High school diploma or equivalent preferred.
• Prior experience in food & beverage or hospitality is a plus.

Responsibilities

• Greet guests warmly and provide local information to enhance guest experience.
• Prepare and serve breakfast items, ensuring food safety and cleanliness.
• Maintain clean, stocked service areas and buffet stations.
• Clear tables promptly and refresh dining areas.
• Anticipate guest needs and handle requests with calm, friendly professionalism.
• Collaborate with team across shifts to ensure smooth operation.

Skills

Customer service

Hospitality

Team player

Multitasking

Education

HS Diploma

Job description

As our Complimentary AM Attendant, you’ll be the morning mood-setter, making sure guests start their day with a smile and a satisfying meal. You’ll juggle tasks like a pro — keeping the dining area clean, stocked, and organized while prepping food and beverages with care. Whether you’re answering questions or serving up coffee, your attention to detail and warm hospitality will help create a breakfast experience worth waking up for. If you love multitasking, staying ahead of the game, and making mornings memorable, this role is your perfect blend.

Key Skills & Responsibilities

• Warm Welcomes & Local Know-How: Be the friendly face guests remember! Greet with genuine warmth, answer questions about hotel amenities, breakfast options, and share insider tips on local attractions to make every stay unforgettable.
• Breakfast Brilliance & Beverage Crafting: Start the day right by preparing and providing delicious breakfast items. Keep food safety and cleanliness top-notch while delivering smiles with every plate.
• Organized & On Point: Maintain clean, well-stocked service areas that meet brand standards. Keep the flow smooth by clearing tables quickly and refreshing buffet stations like a pro.
• Quick Thinking & Problem Solving: Anticipate guest needs and handle special requests or issues with calm confidence and creative solutions.
• Team Player Vibes: Jump in wherever needed—whether it’s dishwashing, restocking, or tidying up. Bring strong communication skills and a collaborative spirit to every shift.
• Stamina & Grace Under Pressure: Stay energized on your feet, lift and carry items (20–50 lbs.), and move with purpose throughout your shift. Keep cool and professional, even when things get busy.

EDUCATION And EXPERIENCE

• High school diploma or equivalent preferred
• Prior experience in food & beverage or hospitality is a plus

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Located in the heart of the city, Hampton Inn Chicago Downtown/N Loop/Michigan Ave is just 2 blocks away from Millennium Park. This hotel offers a 24-hour fitness center and free hot breakfast buffet. Free WiFi access is available. Each room at Downtown Chicago’s Hampton Inn N Loop/Michigan Ave includes a 42-inch flat-screen HDTV, a desk and a coffee machine. Ironing facilities are also provided.