Breakfast Host

Hiltons at McCormick Place; Chicago (IL); In loco; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hotel discounts

Professional development

Descrizione del lavoro

First Hospitality in Chicago is seeking a Breakfast Host to deliver attentive, dynamic service for our breakfast guests across Hilton McCormick Place properties. You will greet guests, maintain stations, and uphold safety standards with a proactive, guest-focused approach.

You’ll work closely with the restaurant team, manage side duties, and adapt to guest needs while upholding brand standards and professional hospitality at all times.

Mansioni

• Prepare the breakfast area for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of breakfast spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Descrizione del lavoro

• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job…

Breakfast Hosts provide attentive, dynamic, and inspiring buffet and tableside service for our breakfast guests. Breakfast Hosts must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Breakfast Host is to deliver and exceed guest expectations, resolve challenges, uphold food safety standards, and maintain excellent communication with guests, peers, and supervisors.

What you’ll be doing…

• Prepare the breakfast area for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of breakfast spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Success factors…

• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Nestled near the shore of Lake Michigan and in the heart of Chicago’s South Loop, our unique space boasts three popular Hilton brands with 466 total guest rooms for your convenience. Lounge in our elegantly designed lobby, relax by the indoor pool, or take the elevator up to our rooftop restaurant for a premium 360-degree view of the city. Discover comfort, productivity, and direct access to Chicago’s McCormick Place Convention Center and surrounding attractions. With three great hotels to choose from, you can find the perfect stay to suit your needs at the Hiltons at McCormick Place.

We are connected to McCormick Place Convention Center and Wintrust Arena via sky-bridge. Soldier Field is within a mile and the nearby train brings guests to Millennium Park and downtown attractions. Guests can enjoy a view of Chicago and Lake Michigan at our VU Skyward rooftop bar.

Hampton Inn Chicago McCormick Place

We are connected to McCormick Place and located across from Wintrust Arena. The Art Institute of Chicago, Millennium Park, and the Field Museum are under 10 minutes’ drive from our door. Within walking distance, Soldier Field and Michigan Avenue are under a mile away. Our hotel has a fitness center and indoor pool. WiFi and daily hot breakfast are on us.

Home2 Suites by Hilton Chicago McCormick Place

The best of South Loop is on our doorstep: We’re next to Wintrust Arena, with a skybridge to the McCormick Place convention center and easy access to Chicago’s top attractions. Your stay includes an in-suite kitchen, free WiFi, and free daily breakfast. While you’re here, admire sweeping views of Lake Michigan from the 22nd floor rooftop bar, or take a swim in our indoor pool.