H.D. Repairman - Field

Peterson Holding Company; San Leandro (CA); On-site; USD 88,166 - 93,676; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Peterson Tractor Co. in San Leandro, CA is seeking a Field Technician to perform service activities at customer sites and for fleet equipment. You will diagnose, repair, and maintain equipment in the field, ensuring safe operation and timely reporting.

Responsibilities include traveling to customer sites, documenting work orders, using service software, and maintaining professional appearance of company vehicles while delivering quality service.

Qualifications

• Associates degree in Diesel Technology preferred.
• At least 6 years of directly related heavy equipment repair experience.
• Drug screen and background check required.

Responsibilities

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
• Travel to and from customer sites to perform maintenance and repairs on equipment in the field.
• Analyze and diagnose equipment malfunctions, repair or rebuild components as needed.
• Write service reports documenting diagnosis and repairs performed; prepare required documentation including work orders and timecards.

Skills

Heavy equipment repair

Field service

Diagnostics

Education

Associate’s degree in Diesel Technology

Tools

Service software

Job description

Job Title: Field Technician – San Leandro, CA

SUMMARY: This position performs service activities at job sites and customer locations for customer and/or sales and rental fleet equipment.

Responsibilities

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
• Communicate with internal and external customers in a manner that promotes a positive relationship.
• Travel to and from customer sites to perform maintenance and repairs on equipment in the field.
• Analyze and diagnose equipment malfunctions.
• Repair, replace or rebuild engines, transmissions, fuel systems, final drives, steering clutches, cross‑shafts, hydraulic components including pumps, motors, valves, and all related components, electrical and air systems.
• Write service reports that accurately document diagnosis and repairs performed.
• Possess basic computer knowledge and ability to use service software required in position.
• Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner.
• Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.
• Perform assigned tasks in a timely, accurate, and efficient manner.
• Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.
• Project a positive professional image with customers.
• Communicate with customers; keep customers informed on status of work.
• Develop and maintain a strong customer service relationship with all customer contacts.
• Operate company or personal vehicle as needed.
• Maintain punctual, regular, and predictable attendance.

Qualifications

• Associate’s degree from a fully accredited college or technical/vocational school in Diesel Technology or a closely related field preferred, and a minimum of 6 years of directly related experience in heavy equipment repair, preferably in a heavy industrial environment or an equivalent combination of education and work experience.
• Maintain a valid driver’s license with a satisfactory driving record.
• Ability to become CDL certified with DOT Medical Card.
• A drug screen and background check is required.

EEO Statement

Peterson Tractor Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply.

Compensation

Pay rate: $65.82 per hour. Comprehensive benefits and performance opportunities.