Field Heavy Duty Repair Technician – Willits, CA
Peterson Cat has a need for an experienced Field Heavy Duty Repair Technician at our Willits, CA location.
Position Summary
This position performs service activities at job sites and customer locations for customer and/or sales and rental fleet equipment.
Essential Job Functions
- Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
- Communicate with internal and external customers in a manner that promotes a positive relationship.
- Travel to and from customer sites to perform maintenance and repairs on equipment in the field.
- Analyze and diagnose equipment malfunctions.
- Repair, replace, or rebuild engines, transmissions, fuel systems, final drives, steering clutches, cross-shafts, hydraulic components (pumps, motors, valves) and all related components, electrical and air systems.
- Write service reports that accurately document diagnosis and repairs performed.
- Possess basic computer knowledge and ability to use required service software.
- Prepare required documentation including work orders, parts lists, and timecards accurately and timely.
- Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.
- Perform tasks in a timely, accurate, and efficient manner.
- Follow manufacturer and company service guidelines and procedures to ensure quality work and preserve and document component failure information for accurate failure analysis.
- Project a positive professional image with customers.
- Communicate with customers; keep customers informed on status of work.
- Develop and maintain a strong customer service relationship with all customer contacts.
- Operate company or personal vehicle as needed.
- Maintain punctual, regular, and predictable attendance.
Qualifications
- Associate’s Degree from a fully accredited college or technical/vocational school in Diesel Technology or a related field preferred; minimum of 6 years of directly related experience in heavy equipment repair.
- Must be a member of Local 3 of the Operating Engineers or be willing to become a member as a condition of employment.
- Basic computer skills and familiarity with service software.
- Strong communication and customer service skills.
- Ability to work independently and as part of a team.
- Valid driver’s license and ability to operate company vehicle.
Compensation
Pay rate: $41.02 per hour. Total compensation package includes base salary, competitive wages, generous benefits, and opportunities for growth.
A drug screen and background check is required.
EEO & ADA
Peterson Tractor Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply.