Gym Staff

The Front Climbing Club; Salt Lake City (UT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K plan

Paid time off

Free gym membership

Merchandise discounts

Job summary

The Front Climbing Club in Salt Lake City is hiring Gym Staff for full-time shifts. Earn $17–$19 per hour while assisting members, managing retail, and keeping the gym clean and safe.

This active role requires dependability, strong communication, and the ability to wear many hats across front desk, sales, and floor support. Candidates should have 5+ years of experience in customer service or hospitality, an outdoorsy spirit, and the willingness to obtain First Aid/CPR and Utah Alcohol

Qualifications

• 5+ years experience across work, school, or trade training in customer service, sales, or hospitality.
• Outdoorsy streak and appreciation for climbing.

Responsibilities

• Greet members, run waivers, and give tours that show off everything our gyms offer.
• Handle membership sign-ups, updates, and paperwork with efficiency and a friendly face.
• Answer calls and questions, and promote upcoming events, memberships, and merchandise.
• Ring up sales, process returns and exchanges, and support competitions and vendor markets.
• Keep the space sharp with daily cleaning, deep cleans, and general facility upkeep.
• Patrol the gym with a tablet in hand, flagging hazards and reporting issues to management.
• Coach basic climbing technique and be a reliable, welcoming face on the floor for guests.
• Keep an eye on the walls - checking certification tags, belay technique, and rule-following.
• Call out unsafe behavior on the spot and run belay tests and autobelay orientations.
• Take ownership of whatever comes up during a shift - we count on our staff to stay sharp, accountable, and solution-focused.

Skills

Customer service

Hospitality

Multitasking

Communication

Climbing interest

Tools

MS Office

Job description

The Front Climbing Club

Gym Staff - Full-Time | Salt Lake City & South Main | $17–$19/hr

Reliable, Rugged, Ready - Join Our Gym Crew

Running a gym like ours takes more than someone who loves the outdoors - it takes someone dependable, sharp, and ready to handle whatever a shift throws at them. From the front desk to the retail shelves to the climbing floor, our Gym Staff keep the whole operation running smoothly. If you're the kind of person people can count on, we want to talk to you.

About The Front

The Front Climbing Club is more than a climbing gym - it's a full-blown community hub built around movement, connection, and adventure. Beyond our walls, we run retail, events, and a full slate of member experiences that keep things active and engaging day to day. We build rugged, high-quality spaces and back them up with a team that takes real ownership of how things run.

About The Role

This is a full-time position based out of our Salt Lake City & South Main gyms, paying $17–$19/hour. Gym Staff are the backbone of daily operations - checking members in, managing retail and merchandise, keeping the facility clean and organized, and making sure the floor runs safely. It's active, varied, hands-on work for someone who's dependable, detail-oriented, and comfortable wearing a lot of hats.

What You'll Do

• Greet everyone at the door, run waivers, and give tours that show off everything our gyms offer
• Handle membership sign-ups, updates, and paperwork with efficiency and a friendly face
• Answer calls and questions, and promote upcoming events, memberships, and merchandise
• Ring up sales, process returns and exchanges, and support competitions and vendor markets
• Keep the space sharp with daily cleaning, deep cleans, and general facility upkeep
• Patrol the gym with a tablet in hand, flagging hazards and reporting issues to management
• Coach basic climbing technique and be a reliable, welcoming face on the floor for guests
• Keep an eye on the walls - checking certification tags, belay technique, and rule-following
• Call out unsafe behavior on the spot and run belay tests and autobelay orientations
• Take ownership of whatever comes up during a shift - we count on our staff to stay sharp, accountable, and solution-focused

What You Bring

• You're someone others can rely on - you show up, follow through, and take responsibility seriously
• You've got 5+ years of experience across work, school, or trade training - customer service, sales, or hospitality background is a big plus
• You're approachable, communicative, and genuinely enjoy helping people
• You can juggle a dozen things at once without losing your cool
• You've got an outdoorsy streak and an appreciation for climbing, but you don't need to be a dirtbag climber to thrive here
• Your schedule can flex to nights, weekends, and whatever shifts come up
• You're self-driven and stay productive even when things slow down, without needing someone looking over your shoulder
• You're comfortable holding First Aid/CPR and Utah Alcohol Certification (we'll help you get certified upon hire)
• You're handy with MS Office; hospitality or hotel experience is a nice-to-have
• You've got a sharp eye for cleanliness and a knack for turning a tricky member interaction into a win
• You can lift at least 50 lbs and stay alert and safety-minded in a busy, gear-and-chalk-dust kind of environment

Perks & Benefits

• Full medical, dental, vision, and life insurance
• Short-term and long-term disability, plus accident coverage
• 401K retirement plan
• Paid time off
• Free gym membershipDiscounts on food and merchandise

Join Us!

If you're dependable, love the outdoors, and want to be part of a gym that's about way more than just climbing, we want to hear from you. Come help us keep things running right and build a stronger, more connected community - one shift at a time. Apply today and let's get you on our team.

We're an equal opportunity employer that celebrates diversity and strives to create an inclusive environment for all.

Salary: $17 - $19 per hour