Gym Operations & Member Experience Lead

Planet Fitness - United FP Management, LLC; Anchorage (AK); On-site; USD 20,664 - 22,041; Full time

Job summary

A leading fitness club in Anchorage is seeking an Assistant Manager to help oversee gym operations and ensure a superior member experience. Key responsibilities include recruiting and training staff, managing member services, and maintaining cleanliness in the facility. Candidates should have strong customer service skills, supervisory experience, and proficiency in Microsoft Suite. A high school diploma and CPR certification are required. Salary range starts from $15.00 to $16.00 per hour, depending on experience.

Qualifications

• Experience working as a Member Service Representative at Planet Fitness.
• Current CPR Certification required.
• Hard working, enthusiastic and energetic.

Responsibilities

• Assist in recruiting, hiring, training and developing staff.
• Maintain welcoming atmosphere and ensure superior customer service.
• Provide backup support to Club Manager as needed.
• Manage member service oversight and staff scheduling.
• Assist in ordering supplies based on budget requirements.

Skills

Customer service skills

Supervisory skills

Diplomacy and listening skills

Basic computer proficiency

Education

High school diploma/GED equivalent

Tools

Microsoft Suite

Job description

A leading fitness club in Anchorage is seeking an Assistant Manager to help oversee gym operations and ensure a superior member experience. Key responsibilities include recruiting and training staff, managing member services, and maintaining cleanliness in the facility. Candidates should have strong customer service skills, supervisory experience, and proficiency in Microsoft Suite. A high school diploma and CPR certification are required. Salary range starts from $15.00 to $16.00 per hour, depending on experience.