Gym Operations Leader — Drive Growth & Team Development

Crunch Fitness; Colorado Springs (CO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Employee discounts

Paid time off

Profit sharing

Training & development

Job summary

Fit Fusion is seeking a General Manager to oversee gym operations and deliver an exceptional member experience while driving a financially successful facility. You will lead a team, focus on gym operations, sales and staff development, and ensure high standards of service in a non-judgmental environment.

Responsibilities include building teams, managing schedules, coaching staff, driving KPI performance, and maintaining brand standards across the gym.

Qualifications

• Minimum 2 years of fitness facility management experience.
• Experience supervising a team and managing staff.
• Experience with business operations such as finance, admin, and labor management.
• CPR/AED certification is required.
• Ability to take assertive action, innovate and solve problems.
• Knowledge of key metrics to grow the gym business.
• Proficient with Microsoft Suite or similar software.

Responsibilities

• Build strong teams by networking, sourcing, interviewing, and hiring managers and team members.
• Direct management of team, including setting weekly schedules and assigning areas of responsibility.
• Oversee training standards and coach team members to improve sales performance.
• Develop and coach team on employment policies and practices.
• Conduct team meetings and set team goals.
• Expand business focusing on sales and operations while energizing daily/weekly/monthly objectives.
• Ensure timely resolution to member inquiries and issues.
• Monitor team performance to meet KPI standards.
• Maintain clean facility in line with Crunch brand standards.
• Manage payroll and scheduling to ensure adequate staffing.
• Command offerings, amenities, and equipment utilization.
• Ensure compliance with all policies and standards.
• Monitor gym inventory and oversee retail sales process.

Skills

Team supervision

Business operations

CPR/AED certification

Action oriented

Key metrics

MS Office

Tools

MS Office

Job description

Fit Fusion is seeking a General Manager to oversee gym operations and deliver an exceptional member experience while driving a financially successful facility. You will lead a team, focus on gym operations, sales and staff development, and ensure high standards of service in a non-judgmental environment.

Responsibilities include building teams, managing schedules, coaching staff, driving KPI performance, and maintaining brand standards across the gym.