Gym Operations Leader - Assistant General Manager (Bonuses & PTO)

Club4 Fitness; Knoxville (TN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

PTO

Monthly bonuses

Job summary

CLUB4 Fitness Knoxville is seeking an Assistant General Manager to support the General Manager in leading a team and delivering an exceptional member experience while driving revenue growth. You will oversee operations in the GM’s absence and help develop staff within budgeted guidelines.

The role emphasizes customer service excellence, sales leadership, and operational discipline. A path to leadership and bonuses for achieving KPI targets is highlighted.

Qualifications

• Proven customer service experience in a high-volume setting.
• Strong sales focus with ability to meet membership targets.
• Supervisory or leadership experience preferred.
• CPR/AED certified.
• Proficiency with MS Office and basic computer skills.

Responsibilities

• Lead daily operations in the absence of the General Manager.
• Drive membership sales and revenue growth for the location.
• Ensure outstanding member experiences and staff adherence to service standards.
• Coach and mentor staff; manage scheduling and payroll processes.
• Collaborate with General Manager and Regional Manager to address club issues.

Skills

Customer service

Sales

Leadership

Microsoft Office

Time management

Education

High School Diploma or GED

CPR/AED certification

Tools

Microsoft Office

Point-of-sale systems

Job description

CLUB4 Fitness Knoxville is seeking an Assistant General Manager to support the General Manager in leading a team and delivering an exceptional member experience while driving revenue growth. You will oversee operations in the GM’s absence and help develop staff within budgeted guidelines.

The role emphasizes customer service excellence, sales leadership, and operational discipline. A path to leadership and bonuses for achieving KPI targets is highlighted.