Gym Operations & Growth Leader

Crunch Fitness - Fit Fusion, LLC; Coeur d'Alene (ID); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Paid time off

Profit sharing

Training & development

Job summary

Crunch Fitness - Fit Fusion, LLC is seeking a General Manager to oversee gym operations, drive a high-quality member experience, and lead a team at the Coeur d'Alene location. You will focus on sales, operations, and staff development to ensure a financially successful gym in a positive environment.

You will build and manage teams, set schedules, coach staff, monitor KPIs, and maintain brand standards while controlling payroll and day-to-day operations.

Qualifications

• Minimum 2 years of fitness facility management experience.
• Experience supervising a team.
• Experience with business operations such as finance, administration, and labor management.
• CPR/AED certification.
• Ability to take assertive action to accomplish objectives, innovate and solve problems.
• Knowledge of key metrics and drivers to grow the gym level business.
• Proficient with Microsoft Suite or similar software.

Responsibilities

• Build strong teams by networking, sourcing, interviewing, and hiring managers and team members.
• Direct management of team, including setting weekly management schedules and assigning areas of responsibility to team members.
• Oversee and maintain training standards and coach and develop team members to drive sales performance.
• Consistent development and coaching of team members, including training in employment policies and practices.
• Conduct team meetings and set team goals.
• Expand and develop the business with a focus on sales and operations while energizing the team around daily, weekly, and monthly objectives.
• Ensure timely resolution to all member inquiries and issues.
• Monitor team performance to meet or exceed expected KPI standards.
• Maintain clean facility in accordance with Crunch brand standards.
• Manager employee payroll and scheduling ensuring the gym is adequately staffed at all times.
• Command of all offerings, amenities, and equipment utilization.
• Ensure and monitor compliance and accuracy with all policies, procedures, and standards.
• Monitor inventory in the gym and oversee the retail sales process.

Skills

Team leadership

Sales & customer service

Operations coordination

Tools

Microsoft Suite

Job description

Crunch Fitness - Fit Fusion, LLC is seeking a General Manager to oversee gym operations, drive a high-quality member experience, and lead a team at the Coeur d'Alene location. You will focus on sales, operations, and staff development to ensure a financially successful gym in a positive environment.

You will build and manage teams, set schedules, coach staff, monitor KPIs, and maintain brand standards while controlling payroll and day-to-day operations.