Gym Member Experience Specialist

Saber Fitness Murietta, LLC; Menifee (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Taymax Group, Planet Fitness franchisee, is hiring a Member Services Representative for the Menifee club. You will welcome members and guests, assist with tours, sign-ups, and billing, and support club operations to ensure a positive fitness experience.

The role emphasizes customer service, reliability, and a passion for fitness. Training is provided; on-site work in Menifee, CA is required.

Qualifications

• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Check members into the system and assist callers with questions.
• Take tours and sign up new members with rate calculations.
• Assist Club Manager with cash handling and updates to member accounts.
• Maintain neatness and cleanliness of the club and respond to member questions.

Skills

Customer service

Front desk

Teamwork

Basic computer skills

Education

High School diploma/GED

Tools

POS system

Job description

Taymax Group, Planet Fitness franchisee, is hiring a Member Services Representative for the Menifee club. You will welcome members and guests, assist with tours, sign-ups, and billing, and support club operations to ensure a positive fitness experience.

The role emphasizes customer service, reliability, and a passion for fitness. Training is provided; on-site work in Menifee, CA is required.