Gym Front Desk & Member Experience Specialist

Workout Anytime; Arlington, Northern (TX, KY); Hybrid; USD 11,000 - 16,000; Part time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Wellness resources

Free gym membership

Uniforms provided

Discounts on certifications

Job summary

Workout Anytime Aberdeen is hiring a Club Associate for the morning shift. You will greet members, answer phones, keep the club clean, and lead tours for prospective members.

This part-time role starts at $10.00/hour, with raises as you master more responsibilities. Perks include a free gym membership, uniforms, and discounts on certifications.

We emphasize a non-sales approach; the club uses RAMP to enhance member experience and offers clear paths to advancement within the team.

Qualifications

• Positive, friendly, and genuinely comfortable around new people.
• Reliable - when your shift starts, you start.
• Comfortable on the phone (or willing to get there).
• Organized enough to follow a process the same way every shift.
• Interested in fitness, health, or wellness in some form - you don't have to be a gym rat, but this shouldn't be a world you have no connection to.
• Background in customer service, retail, hospitality, healthcare, or any people-facing role is a plus. Previous gym experience isn't required.

Responsibilities

• Greet and Know the Members - Learn the members who come in on your shift. Call them by name. Notice when someone is new and make sure they feel like they belong.
• Answer the Phone - Pick up, be helpful, and take a real message when you can't answer something yourself. The phone is one of the most important things in the club - treat it that way.
• Introduce Prospective Members to RAMP - Give walk-in tours without pressure. Explain what RAMP is, how it works, and why it produces better results than a standard gym membership.
• Follow Up with Leads - Call and email people who've asked about the club through the website, referrals, or renewals. The goal is to be helpful - answer questions, invite them in, and make it easy to take the next step when they're ready.
• Keep the Club Sharp - Help with the maintenance and cleaning tasks that keep the club looking like a place worth coming back to. Every shift sets the standard the next one inherits.
• Support Club Events - Lend a hand with marketing events, in-club promotions, and member appreciation activities.

Skills

Customer service

Front desk

Phone etiquette

Organized

Positive attitude

Job description

Workout Anytime Aberdeen is hiring a Club Associate for the morning shift. You will greet members, answer phones, keep the club clean, and lead tours for prospective members.

This part-time role starts at $10.00/hour, with raises as you master more responsibilities. Perks include a free gym membership, uniforms, and discounts on certifications.

We emphasize a non-sales approach; the club uses RAMP to enhance member experience and offers clear paths to advancement within the team.