Gym Front Desk Concierge - Elevate Member Experience

Eosfitness; Murphy (TX); On-site; USD 14,000 - 15,000; Part time

Benefits offered by this job

Free gym membership for you and a +1

Daily Pay

Health benefits

401(k) + company matching

Career development

Job summary

EōS Fitness in Murphy, TX is hiring a Service Associate to deliver welcoming, professional service at the front desk. You will greet members and guests, share information about gym services, and help with membership options, while supporting a friendly, energetic club atmosphere.

Key duties include check-in using the management system, handling inquiries, processing payments, and maintaining a clean, organized front desk.

Qualifications

• Experience in customer service or front desk roles is required.
• Interest or experience in the fitness industry is a plus.
• Proficiency with MS Office and gym software.
• Excellent interpersonal and problem-solving skills.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check-in members and guests using the gym’s management system.
• Oversee and manage check-in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols to ensure the well-being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, and track sales.
• Support a clean and well-maintained facility with gym walks and locker room checks.

Skills

Customer service

Interpersonal skills

Multitasking

MS Office familiarity

Attention to detail

Evening/weekend flexibility

Education

CPR certification

Tools

Gym management software

Job description

EōS Fitness in Murphy, TX is hiring a Service Associate to deliver welcoming, professional service at the front desk. You will greet members and guests, share information about gym services, and help with membership options, while supporting a friendly, energetic club atmosphere.

Key duties include check-in using the management system, handling inquiries, processing payments, and maintaining a clean, organized front desk.