Gym Front Desk Associate – Member Experience

Genesis Health Clubs; Lincoln (NE); On-site; USD 28,000 - 35,000; Full time

Job summary

Genesis Health Clubs in Lincoln, Nebraska, is seeking a Front Desk Associate to provide exceptional customer service and represent our brand. In this role, you'll greet members, answer inquiries, and solve issues, playing a vital part in creating a welcoming environment.

Ideal candidates are people-oriented individuals with a passion for health and fitness, strong communication skills, and a positive attitude. Join us to help create smiles and resolutions for our members!

Qualifications

• Previous customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude.

Responsibilities

• Enthusiastically greet members, prospective members, and guests.
• Provide a high-level of customer service to all members.
• Handle front desk activities including answering phones.
• Take prospective members on tours of the facility.
• Ensure gym systems and processes are followed.
• Enforce facility rules and regulations.

Skills

Customer service

Communication

Positive attitude

Passion for health and fitness

Basic computer skills

Job description

Genesis Health Clubs in Lincoln, Nebraska, is seeking a Front Desk Associate to provide exceptional customer service and represent our brand. In this role, you'll greet members, answer inquiries, and solve issues, playing a vital part in creating a welcoming environment.

Ideal candidates are people-oriented individuals with a passion for health and fitness, strong communication skills, and a positive attitude. Join us to help create smiles and resolutions for our members!