Gym Floor Associate

ALL ROLES; East Orange (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Complimentary gym membership

Health benefits (Medical, Dental, and

401(k) Retirement plan

Pay transparency

Job summary

Blink Fitness in East Orange, NJ is seeking a Gym Floor Associate to create a welcoming workout environment. You will greet members with energy, guide tours to membership sign-ups, and coordinate with PureGym Personal Trainers for startup sessions. You will handle calls, support daily operations, and address member needs with urgency.

The role emphasizes high-energy customer service, the ability to multitask, and a genuine passion for fitness in a fast-paced club setting.

Qualifications

• Enthusiastic and personable
• Excellent verbal and written communication skills
• World-class customer service skills
• Ability to multi-task and solve problems
• Passion for fitness

Responsibilities

• Greet every member with enthusiasm and a smile
• Tour potential members to sign them up for memberships
• Sign members up for startup sessions with Puregym Personal Trainers
• Answer calls in a professional and energetic manner
• Execute opening/closing operations to keep the club running smoothly
• Handle member requests and concerns promptly and professionally
• Maintain a spotless club by organizing equipment and keeping areas tidy
• Maintain regular and punctual attendance

Skills

Energetic demeanor

Excellent communication

Customer service

Team player

Fitness passion

Job description

Description

Job Overview:

As a Gym Floor Associate, you will play a key part in creating a great place to work – and workout – for both your team and members. Empowered as a Mood Lifter, you will greet each of our members with ear-to-ear smiles, over-the-top enthusiasm and pretty much know everyone in the club by name. You will consistently go above and beyond to ensure high-quality service delivery.

Responsibilities:

• Greet every member and guest with enthusiasm and a smile
• Tour potential members around the club with the goal of signing up the person for a membership
• Sign members up for startup sessions with Puregym Personal Trainers
• Answer phone calls in a professional and energetic manner
• Execute all opening/closing operational procedures to ensure the club runs smoothly
• Handle member requests and concerns with professionalism and a sense of urgency
• Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up
• Maintain regular and punctual attendance

Qualifications:

• Enthusiastic, energetic, friendly and personable
• Excellent verbal and written communication skills
• Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
• Able to remain in a stationary position at the front desk for the majority of the workday
• World class customer service skills
• Works hard, multi-tasks and is a problem solver
• Passion for fitness

Compensation & Benefits:

• Career Advancement opportunities
• Complimentary gym membership
• Medical, Dental, and Vision plans, if work 30 or more hours on average weekly
• 401(k) Retirement savings plan
• Fun working environment!
• Pay Transparency: $15.96/hr

Requirements

About Blink Fitness (PureGym Group)

The PureGym Group is a leading gym operator headquartered in the UK, boasting over 600 locations and more than 2 million members worldwide. We're thrilled to announce our expansion into the United States! Our commitment to providing high-quality, affordable gyms for everyone, everywhere, remains unwavering.

Our mission to inspire healthier nations has made us the UK's favorite gym, and now, an international success story. With our unique "Everybody Welcome" approach, we create a friendly, warm, and inclusive environment for all our employees and members.